Everything was great for the most part... Couple of issues: trailer hitch connector wasn't mounted as originally done by the BMW dealer (note hitch was installed originally 4 days before accident). Also noted that 70 miles were put on the car between drop off and pick-up which seems concerning. Drivers seat was dirty as well (it's a new car with ivory leather so that was VERY noticeable). Other than that the service was outstanding and car was ready early which makes me happy.
9/9/2015
Douglas/margaret W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thanks so much for getting job done well and trying to meet my schedule. Really appreciate the effort.
9/5/2015
Alex F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Every one was very pleasant, professional and a pleasure to work with. Randy went out of his way to make sure that I was totally satisfied with the repair which I appreciated.
8/29/2015
Rien K. VERIFIED CUSTOMER
Vehicle Make : Subaru
I want to personally thank Joy and Randy for being my main point of contacts and assisting me with the entire process. They were extremely helpful and gave me peace of mind leaving my car at Abra formerly known as GW Auto.
If I ever get in an accident I know where I will bring my vehicle for repair.
8/26/2015
Katrina Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm really impressed with the quality of your customer service and I will have no reservations in recommending you.
8/25/2015
Dugal E. VERIFIED CUSTOMER
Vehicle Make : Ford
Always been satisfied with ur service.
8/21/2015
Chad L. VERIFIED CUSTOMER
Vehicle Make : Honda
W
8/20/2015
Monika D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The car looks great. We appreciate the lifetime warrantee too. Staff was friendly and courteous.
8/20/2015
Paul S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Randy took really good care of me and followed the process like it was his car in the shop.
8/17/2015
Angela G. VERIFIED CUSTOMER
Vehicle Make : Subaru
I'm glad that the change from GW to ABRA didn't affect quality in any way. Thank you.
8/1/2015
Tamara B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
AWESOME! Absolutely terrific experience! Almost worth getting hit LOL ????. Really got a kick out of the play-by-play ????. Will forever ???? your praises!!!
Very Sincerely Yours,
Tamara ????
(????)
7/31/2015
Coleman M. VERIFIED CUSTOMER
Vehicle Make : Dodge
I appreciated that they washed my car and detailed my tires. Also touched up my door handle at no extra charge. Fifth time I've been here, first as ABRA.
7/30/2015
Bram B. VERIFIED CUSTOMER
Vehicle Make : Kia
Brian and the crew there were so friendly, helpful, and speedy. They made my experience "worry free". You have a repeat customer if it ever comes to it again.
7/30/2015
Josh G. VERIFIED CUSTOMER
Vehicle Make : Acura
Brian at the Edmonds, Washington location consistently went out of his way to make sure I was informed as to what would happen, what was going on, and what I could expect. Everything that was done exceeded my expectations. I certainly did not expect the car to be vacuumed and washed. What an unexpected bonus! Should I need to take my car in for body work again, I will most certainly consider ABRA (formerly GW).
7/28/2015
Matthew B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I worked with Brian and Joy, and my experience was superb.
7/25/2015
David B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Brian and the team are awesome. This is the second time I have had my car repaired and each time has been a worry free experience. I know they will take of my vehicle as if it was their own. Customer service is not notch.
7/25/2015
Kim N. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great job and great service
7/25/2015
Dawna A. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job. I would recommend
Your auto body shop to anyone
That needs autobody work . Your staff is very
Organized and efficient . Your auto body
Workers did a fantastic job. We are very happy
The work . Great staff and shop. Thank you!
7/23/2015
Brice S. VERIFIED CUSTOMER
Vehicle Make : GMC
Fantastic service quick turn around very pleased as always
7/20/2015
Patrick D. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very proactive at keeping me appraised of the status of my repair. The work was completed ahead of schedule. Third time I have had work done by this shop. Will go back again. Very trustworthy.