Loved the text updates as to the progress although not necessary accurate as to when the vehicle was going to be done. I appreciated the quality customer service I received which was fantastic! I found the front entrance area extremely clean for a body shop (I know this as parents owned one for such a long time). had one issue that I don't think was understood at the time of estimate which pertained to patch up done on the bumper and the appearance when the work was completed and my disappointment. I did speak w/ Jeff (general manager) who took his time to explain everything.
8/27/2017
Faith T. VERIFIED CUSTOMER
Vehicle Make : Ford
My car looks amazing! Everyone was very nice and helpful, and it was done very quick. You guys did a great job.
8/26/2017
Chris P. VERIFIED CUSTOMER
Vehicle Make : Honda
-readiness - geico, body shop, enterprise reps on site
-timely status updates
-excellent customer service
8/26/2017
Scott K. VERIFIED CUSTOMER
Vehicle Make : Kia
Very professional and approachable. Processing was smooth. Kim and Scott are exceptional at customer care.
8/24/2017
Jacqueline D. VERIFIED CUSTOMER
Vehicle Make : GMC
Great team. Good communication. Service was very nice
8/10/2017
George K. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Everything went great! My van looks great and it was ready as promised.
8/10/2017
Brandi N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I loved how every step of my report was updated to me and I never had to wonder what was happening with my car.
And even if I had a request like a before and after photo to be sent to me or even just little questions I had through the processs I got a response right away and everyone was extremely friendly. Especially Michael he really took the stress of being in an accident and worrying about my car off my shoulders.
8/8/2017
Doug M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Your team was very professional and
friendly. I felt that I had no worries and was
In good hands. The work was outstanding.
Thank you and I have no worries about recommending
Your company to anyone.
8/6/2017
Stephanie J. VERIFIED CUSTOMER
Vehicle Make : Honda
The entire experience was fabulous! The level of customer service and the quality of work was five star. You have an amazing system in place, thank you for taking such good care of me!
I appreciated the streamlined process between the shop, geico, and enterprise. The communication during the repair process was also great. Everyone was courteous and friendly. The repair looks great!
8/3/2017
Kristy/terrence B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Everyone that I dealt with was extremely nice. They were thorough and professional as well as timely.
8/3/2017
Josue P. VERIFIED CUSTOMER
Vehicle Make : Honda
great customer service. also fast and reliable
8/2/2017
Mario A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Good job
8/1/2017
Jane P. VERIFIED CUSTOMER
Vehicle Make : Lexus
The quality of workmanship is excellent. My repair looks like it was brand new.
Everyone on the staff that I dealt with was friendly, considerate, and professional.
I would highly recommend ABRA to anyone.
7/28/2017
William S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The whole experience was amazing, thanks to Scott who kept me in the loop with the repairs and updates with my vehicle. They did an A+ job and would definitely recommend my friends to ABRA.
7/27/2017
Corey/stephanie H. VERIFIED CUSTOMER
Vehicle Make : Buick
The repair process was very easy and efficiently done. I was initially referred to Abra through my insurance, Geico. Geico set up the first estimate appointment with Abra for me. It was great having a Geico employee on site to work with my policy and advise me what was covered and how things would work. Enterprise was represented on site too and the rental car was all set up for me. It was a very easy, seamless process for me and I feel confident the repairs were done correctly. All employees were very friendly and pleasant.