My car went in the shop on 2/27/2017 and I got a call 3/10/2017 stating that the repairs were done I went to retrieve my car on 3/11/2017 I looked at my My and noticed right away that my car was not repaired. The body shop foreman Ahmed gave some BS story about it may need a bracket!!!! If you knew it need a bracket to make flush with the rest of the car then it should have been done !!!!!! The quality of work that was done on my 2016 Honda Accord Sport was poor to me !!!!!! I will not use this collision center again or recommend it to anyone!!!!!!!!!!!
3/16/2017
Ma Cristina. VERIFIED CUSTOMER
Vehicle Make : BMW
Continue the good work and good working attitude. Kudos!
3/11/2017
Martin B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very happy with all the updates that i received and how fast the car was repaired. It was completed in roughly 2.5 weeks. and the appraiser had told me it would be 4 to 5 weeks.So very happy with that. The shuttle driver was very pleasant and came quickly.Everyone i dealt with was pleasant and friendly. The car was cleaned nicely. Overall A experience. Thank you. Beth
3/7/2017
Carl S. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Car looked the same way as I brought it in..
3/7/2017
Rong Z. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I appreciated Adam Nagy's accurate updates, and the responsiveness of the Heritage team whenever I called. As I write this (March 7, 2017)the vehicle runs well and looks as good as it did before the accident. Thanks
3/7/2017
Famane B. VERIFIED CUSTOMER
Vehicle Make : BMW
Car looks great glad to have it back!
3/4/2017
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for your prompt and courteous attention to my situation and it was painless as well. It was a pleasure doing business with your company. Oh! By the way my truck looks fanstatic, just like when I first purchased it.
3/1/2017
John C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job repairing my van. You cannot even tell where the van was hit.
Thanks again for the great job!
Gail
2/28/2017
Nelson H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything looks great excellent work thanks
2/24/2017
Maureen M. VERIFIED CUSTOMER
Vehicle Make : BMW
Jim was very helpful. The updates were timely.
2/23/2017
Joseph D. VERIFIED CUSTOMER
Vehicle Make : BMW
I am very impressed with the quality of repair work (almost 23,000 worth!) done on my 2016 BMW X5 SUV. The Repair Workshop Foreman, Mr. Ahmed Magoub was very meticulous, as well as extremely professional! He kept me apprised, every step of the almost 4 months of the repair work duration. So, far, so good, as the old adage goes!
Thanks to Ahmed and Staff for their quality work!
Joe
(2/13/2017)
2/13/2017
Roland H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent repair. I was also impressed with the total responsibility you took with the Insurance company logistics. Thank you all for a nice experience.
2/11/2017
Nathan M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
My car took a week to be repaired. Big inconvenience After being reunited with my car I found that the Cadillac that I once enjoyed and loved is no more. Car is very noisy Hearing exhaust under engine and freeway driving is very loud. Where is my Cadillac I will be reporting this to somebody immediately
2/11/2017
Terry G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Adam is very professional and provided great service!
2/9/2017
Glenn E. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was done very nice thank you !!!
2/8/2017
Mary M. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was very pleased with how fast they fixed my car and how I was kept informed of the progress of my car.
2/7/2017
Russell R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very pleased with the service!
2/2/2017
Roy M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Trunk Replacement: ****) the trunk is not level - easily seen by the spacing between the trunk and the taillights; 2) the trunk has a keyhole, but I do not have a key for it.
Payment: Your usage of TeleCheck cost me **** hour of vacation time; it also cost you when I paid with credit card instead. TeleCheck IS NOT BBB APPROVED! READ THE TeleCheck FAQs - MY CHECK WAS GUARANTEED TO BE DISAPPROVED.
1/30/2017
Ravikumar J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good job, but when you finish the painting and when returning the car you need to detail it and not give the car with water spots