I was very satisfied. Everyone there (not just the people I was working with) went out of there way to make sure I was all set. The job was done timely and extremely well. I chose Moody's because it was the more convenient location of the two options the insurance company gave me, but if I ever need collision work done again, I'll be going back because of the service! I'll be sure to recommend them to anyone I know who might be looking as well.
11/2/2017
John M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mike was absolutely fantastic to work with. It was an imposition to have to take our car for repairs but Mike made the experience pleasant and less "painful".
The car looks fantastic.
8/28/2017
John K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Customer service was superb! The constant updates were appreciated!
The body work was top notch!!
6/16/2017
Stephen . VERIFIED CUSTOMER
Vehicle Make : Chevrolet
great business, very friendly staff. Truck looks great. Thanks Steve Jones
1/28/2017
Pamela F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent customer service and work!
1/18/2017
Richard W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone that I dealt with at the Moody's on Presumpscot St was excellent. Totally professional and friendly. They made everything so easy. Also, I was kept up to date on the status of my vehicle daily. Your customer service is second to none!
10/26/2016
Marc D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent service. I would highly recommend you.
9/23/2016
Joseph L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Kept me informed every step of the way, by providing emails every other day, as well as phone calls...the personal touch!
8/26/2016
Stephanie L. VERIFIED CUSTOMER
Vehicle Make : Kia
Great customer service
7/30/2016
Fn James. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Ellen and I want to thank everyone involved with repairing our vehicle.We will definitely recommend Moody's to everyone that may need their vehicle repaired.
7/1/2016
Richard B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great service. Moody's Collision went above and beyond our expectations and our vehicle looks brand new.
5/5/2016
Andrew M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Well done! Couldn't praise Augusta location staff more highly!
4/29/2016
Jeremiah S. VERIFIED CUSTOMER
Vehicle Make : Jeep
The staff at Moody's in Portland and Augusta made a difficult situation easier with prompt, knowledgeable, and courteous service; from the woman who took my call moments after the accident, to the man who walked us through the quote, to the man who called me every Monday to give me updates, and those who restored my car to a condition that you can't even tell it was damaged. Life is full of lousy or unfortunate situations, and those moments become infinitely easier to deal with when you're surrounded by helpful and kind people.
4/22/2016
Christopher A. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was my first experience with Moody's Collision. I was greeted as I walked through the door. I was asked if I'd like to meet Mike when I stopped in to get some things out of my car (it was towed to the shop). It made me feel better to explain the circumstances of the accident even if it didn't matter much to the inspection or estimate of damage. Mike was nice, professional, and gave me some honest advice. For the next week and a half he called periodically to give me updates. I felt that I was being taken care of throughout. I will be a return customer. Thank you.
3/21/2016
Matthew P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great people great service!
1/23/2016
Theodore C. VERIFIED CUSTOMER
Vehicle Make : Honda
I loved everything. You and Horace Mann have made the procedure very simple. Thank you
1/10/2016
Johanna D. VERIFIED CUSTOMER
Vehicle Make : Subaru
It was wonderful, so quick and our car looks new again. Nothing to complain about, very clear communication and updates regarding the timing of the repair. Many thanks, Hanna DeHoff
10/30/2015
Peter M. VERIFIED CUSTOMER
Vehicle Make : Ford
Really appreciated the repair status phonecalls.
10/15/2015
Rosemary M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Just some adhesion issues with our sign above license plate where it says "Sienna" and a courtesy would have been not
To leave our vehicle on empty upon pick-up. But everything else was wonderful. Being in a state of shock, dropping off my (new) car after such an awful accident it was nice to come into a staff and a facility that was so welcoming to me and my family. And the follow ups from Moody were so nice.
9/15/2015
Mark F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I like the result and finish. I appreciate the energy and upbeat attitude ask w associates demonstrated on every occasion.