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Real Reviews from VERIFIED CUSTOMERS
Kelly M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Moody’s was amazing. The team there especially Joel and Jade are truly the best!!
5/29/2022
Kathleen B. VERIFIED CUSTOMER
Vehicle Make : Jeep
I only said "no" because there is a white residue that remains on the surface to the left of the repaired area. I thought it would come off at the car wash but didn't. Do you have a suggestion for me? Thanks. The repair is beautiful. Your communication during it was great and we will continue to recommend you. You are booking out 3 months now...wow!
5/29/2022
**** B. VERIFIED CUSTOMER
Vehicle Make : Volvo
Very satisfied. Repair looks like new. That’s all a customer can ask.
5/19/2022
Edward B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent service incredibly helpful Staff will do business with Moodys in the future if needed.
5/12/2022
Gerard M. VERIFIED CUSTOMER
Vehicle Make : Ford
Outstanding communication from both Jade and Joel. Jade at the start and Joel every step of the way after that.
5/8/2022
Jeffrey D. VERIFIED CUSTOMER
Vehicle Make : Honda
They were a refreshing and professional experience. I appreciate your hard work.
5/7/2022
Bradley K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very nice work and in a timely manner.
4/15/2022
Anne D. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks for a great job in repairing my Ford Focus!! Even cleaned it out and waxed car!! Many Thanks! Will suggest to friends and family!
4/3/2022
David D. VERIFIED CUSTOMER
Vehicle Make : Buick
The staff was professional and friendly. The work they did to our car was repaired to original status. And they did only what was necessary. We saved $850 from original quote. Very satisfied
3/20/2022
Catherine M. VERIFIED CUSTOMER
Vehicle Make : Nissan
very happy with everything!
3/18/2022
Margaret Q. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ken McBreairty did every thing he could to make this accident as painless as possible. He took the car back into the shop after I found there was a tire sensor problem. He called in a specialist to locate the problem and found it was not the tire that was involved with the crash but the back tire and had it repaired anyway. He had your company pay for my rental, while the car was repaired. That is customer service that goes far above customer satisfaction. I was terrified by this accident, hitting an 18 wheeler carrying gasoline is not fun. I wasn't sure if my insurance was going to cover everything. Working with Ken made this experience easier. You are lucky to have him as a employee , he is a people person and does very well at his job. I am going to reach out to Allstate and see if they can help with the rental, you should not have to pay for that expense. Sincerely, Maggie Quint
3/6/2022
Andrew P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Moody’s was extremely professional in every interaction, from my first telephone contact with them until they handed my keys back to me. They handled everything extremely well. My truck was restored to showroom condition. I will recommend Moody’s to anyone in need of automotive body work!
2/28/2022
Cynthia N. VERIFIED CUSTOMER
Vehicle Make : Audi
We have used Moodys many times… And we are always pleased with the service and results.
2/27/2022
Guy D. VERIFIED CUSTOMER
Vehicle Make : Toyota
EVERYTHING WENT AS PROMISED. THE ESTIMATE DID NOT CHANGE FROM THE INITIAL ASSESSMENT WHICH WAS GOOD. I WOULD USE MOODY'S AGAIN IN THE FUTURE PROVIDED I HAVE NEED. THANKS
2/19/2022
Kathy H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Absolutely satisfied
2/18/2022
James R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I know it’s a challenging time we live in, but on many occasions during my experience with my car, I was forgotten and it took almost 4 months to complete. This is not what I’ve typically experienced before.
2/14/2022
Kathryn H. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service!
2/13/2022
Katherine W. VERIFIED CUSTOMER
Vehicle Make : Volvo
The individuals I communicated with were pleasant and professional and I appreciated having my car worked on in a timely manner. The issue which stained my experience was the gross miscalculation of cost and the failure to consider a primary request: a safe car which would pass inspection. The repairs were 40% higher than quoted, my car would not pass inspection because of an entire exhaust system which needed to be replaced because of holes, broken brackets, etc AND my car has play in the wheel, making driving worrisome.
2/12/2022
Lori W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The gentleman I worked with both for an estimate and throughout the repair process was quite rude, crass and abrupt, actually raising his voice to me a couple of times when I was simply asking questions. He also kept promising that my vehicle would be ‘ready tomorrow’ and it wasn’t (this went on for six days!). I’ve already received a message from the manager at Moody’s, stating they’ve spoken to him. As much as I appreciated that call, I will never use Moody’s again as long as that gentleman is there. Thank you for taking the time to read this.
2/4/2022
Scott D. VERIFIED CUSTOMER
Vehicle Make : Ford
Did a great job!!!
2/4/2022