Jill in collision department was always friendly and professional.
2/17/2017
Quenisha W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The job was done quickly and I appreciated it
2/15/2017
**** M. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service - always keeping us up to date on progress.
2/14/2017
Peter A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repair experience was really good, the only problem is the miscommunication with the service dept. They were supposed to have it service after the repair. Now I have to come back again.
2/14/2017
Gretchen U. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I've had nothing but a good experience... Jill & Frank in collision and Tony in rental were all awesome! I was kept up-to-date and I got my car back early which made me really happy ???? I'm very happy to be back in my own vehicle and everybody there that I'm encountered since I first looked at this car have been really nice that's the way all dealerships should be!!
2/10/2017
Drew P. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Unfortunately I have had to get my Escalade repaired three times in the last 18 months, however I have been fortunate to have all three repairs completed at Richard. Frank Gaudio and your team have been flawless in effecting quality workmanship and delivering first class customer service. You have earned my loyalty as a Richard Chevrolet customer!
2/8/2017
Mark M. VERIFIED CUSTOMER
Vehicle Make : Nissan
You were great from start to finish, but after I picked up my car and dropped off the rental, early Saturday, I thought the person at the rental desk should have inspected there car before I left.
2/8/2017
Raymond S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Both Frank Gaudio and Jill were professional,accommodating,and courteous in handling my car repair. I also want to thank Frank for going the extra mile getting me a copy of the 2011 Chevy car show DVD.
2/8/2017
Joan M. VERIFIED CUSTOMER
Vehicle Make : Jeep
My husband said you guys did an excellent job, and he would recommend you to anyone.
2/5/2017
Susan D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent! Everyone was so accommodating & friendly! Thank you for a great experience????
2/3/2017
**** C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was given constant updates on the progress of my car. The staff was super nice and my car came back shiney clean and running great!
1/27/2017
David P. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was extremely pleased with all who were involved in
1/27/2017
Corissa S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We buy all of our cars from Richard Chevrolet and loved the care and attention to detail they provide for us as the customer. Now that my car was hit and had tok go thru getting it towed to your dealership , I saw how seamless they made everything for me and took care of it all. I will always use this dealership as long as they keep this kind of care and service going. Excellent establishment, excellent people.
1/25/2017
Abe P. VERIFIED CUSTOMER
Vehicle Make : Honda
The text system you use is amazing for customer updates. Well done! I would love to use something similar in our hospital in updating families of patients.
The car had a industrial/chemical smell to it when complete which wasn't ideal but I don't know if it is totally avoidable.
1/19/2017
Khalib E. VERIFIED CUSTOMER
Vehicle Make : GMC
Big thanks to the technician who did the job, awesome work . And the rental arrangement was soo easy . I had a great experience highly recommend this place .
1/18/2017
Sameth I. VERIFIED CUSTOMER
Vehicle Make : Nissan
Pleasant and professional.
1/17/2017
Edward J. VERIFIED CUSTOMER
Vehicle Make : Jeep
Good customer service
1/12/2017
Lance B. VERIFIED CUSTOMER
Vehicle Make : Subaru
It was a fluid experience from start to finish.I was completely satisfied with the customer service and the actual repairs. I would highly recommend your services to anyone
1/10/2017
Linda M. VERIFIED CUSTOMER
Vehicle Make : Buick
I appreciate your prompt service and everyone was very courteous.
1/7/2017
Landes.amy L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Jill was very professional, gave all information, detailed and on point with everything from start to finish.