They told me I would get my truck on Wednesday via text message, called them at 4 pm they told me I could get it the next day, waited all day Thursday called them twice finally at around 4 pm they told me I could get it first thing Friday morning, finally got called at ****:30 pm to come in and pick up my truck. you want your customers satisfied don't **** them around for 2 days.
9/10/2016
David C. VERIFIED CUSTOMER
Vehicle Make : Lexus
All were very professional and hospitable.
Super satisfied.
9/9/2016
Ginger S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Did a good jon
8/26/2016
Lakeyshia B. VERIFIED CUSTOMER
Vehicle Make : Kia
The panel on my car is not laying flat with the rest of my car, I'm taking it back Friday at 8
6/23/2016
Brandi P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very satisfied with service and turn around time. They kept me updated the whole time
6/18/2016
Josh T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It looks great!
6/14/2016
James M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The entire team was very helpful and friendly! They made sure you understood everything about the paperwork that was given to me. I was 100%satisfied with the work done on my vehicle!!
6/10/2016
Pamela C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Auto text messages were completely misleading. It was very difficult to get in touch with anyone to confirm status of vehicle. Thus twice I made arrangements to leave work early and get someone to pick me up to take me to cbs before it closed, only to find out that car wasn't actually ready.
6/8/2016
Benjamin R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
One again excellent
4/5/2016
Michael P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very courteous staff and impressed with quality and timeliness of work.
4/5/2016
Roderic J. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great staff! Excellent work! Texts are annoying and stupid!
3/16/2016
Peter W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent job on the car. Looks fantastic. Customer service was incredibly awesome and the work was incredible. Will recommend to anyone we know in need of service.
3/4/2016
Blaise P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We had a very good experience with the body shop. I would recommend them to other who needed a reapir
3/1/2016
**** Jaymes. VERIFIED CUSTOMER
Vehicle Make : Ford
The text thing **** and I can still see a wave in my door where it was get but I don't want my truck to be in the shop for a week to make it right so it will do
2/20/2016
Jon J. VERIFIED CUSTOMER
Vehicle Make : Volvo
Thee WA no communication about delays. I had to call several times for an update on th status. When the delay was explained it was reasonable. The lack of communication regarding the delay. The last text I got was that it was almost completed. I had to call 2 more times for an explaination.
2/11/2016
R D. VERIFIED CUSTOMER
Vehicle Make : Honda
Try to keep on schedule.
1/30/2016
Yaniraliz W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very professional .
1/22/2016
Dana P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone at CBS was very friendly. You could tell customer service is a priority there because everyone went out of his way to make sure I was well taken care of.
11/14/2015
James T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
License plate light lens are chrome instead of factory color black. Badging on the tailgate in the wrong place and trash, food wrapper and cigarette **** left in the ned of the truck
10/14/2015
Rayford B. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service both autocrafters and USAA together made this experience much more palitable to get through.