Listen to the vehicle's owner please! If it wasn't for my persistence in understanding that my vehicle was NOT drivable, in which I was being told it was, I could have drove out that collision center, waiting on parts to come in, further putting more damage to the vehicle. The initial inspection phase with Reed Lallier was stressful, simply because my complaints about the state of my vehicle were being ignored.
4/3/2015
Amanda H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Looked very nice, my car came back looking like there was never any damage.
4/1/2015
Sherria M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you again.
3/30/2015
Derrick P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I really don't need to be contacted! WE have already been through the whole mess and really don't need to relive it. You need to improve how you communicate with your costumers. We had no updates as to what stage of the repair process our vehicle was in. We received a welcome text and then a text about taking survey. NOTHING in between. NOTING... no text no call no email.
3/28/2015
Julie D. VERIFIED CUSTOMER
Vehicle Make : Ford
They were very professional and helpful by offering any kind of assistance as needed. The finished product looks great.
3/26/2015
Brian C. VERIFIED CUSTOMER
Vehicle Make : Ford
Outstanding results & in a timely manner. Would recommend to anyone!
3/22/2015
Jocelyn M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Pleased with the quality work that was done on my vehicle
3/21/2015
Robert P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service and Friendly PEOPLE! Amy Cooksey is THE best. You have to lock her heels and promote or decorate her. Neil, Ed, Caitlin were especially polite and respectful.
THANX for a job extremely well done!
Robert "Doc" Patrick
3/20/2015
Jasmine H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Im so glad I bought a Chevy. Everything was so helpful, fast, and easy.
3/19/2015
Edward M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Awesome communication throughout the process. We're very helpful had us in and out dropping off and picking up our car.
3/14/2015
Shanee C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I had a great experience overall. The only issue I had was the wait time for the rental car. People that arrived after me were taken within 15 minutes to get a rental and my 2 month old and I waited for over 30 minutes. I believe they weren't called right away even though I asked if I should call or if they would call as soon as I arrived. Didn't want my daughter out any longer than she needed to be.
2/28/2015
Frances M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Good job
2/26/2015
Xavier W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
You guys rock. Very impressed with the quality of service.
2/22/2015
Justin L. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service! Ed was awesome and the lady at the front desk was more than willing to answer all my questions! Spot on!
2/17/2015
Juara J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for the excellent repair on my Spark! My car looks great.
2/10/2015
Kenneth C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They are amazing! Super quick and very friendly! They make a disappointing ordeal into something enjoyable:)
2/5/2015
Markham M. VERIFIED CUSTOMER
Vehicle Make : Ford
Always kept up to date
2/4/2015
Bob L. VERIFIED CUSTOMER
Vehicle Make : GMC
Good job
2/4/2015
Francella M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The car wad fixed in a timely manner. Customer service very professional. The work done to the car was done veryThank you REED LALLIER CHEV.ROLET