They kept my car to long to replace the bumper and I had to call them to find what was taking them so long,after being told it willbe ready friday then monday then tuesday not satisfied at all.
2/25/2017
Steven S. VERIFIED CUSTOMER
Vehicle Make : Honda
to Anna Simmons,YOU DID A GREAT JOB!!!
2/16/2017
Michelle C. VERIFIED CUSTOMER
Vehicle Make : Honda
My repairs took longer than expected due to an employee being out with a death in the family. This is completely understandable but they did not keep me updated so when my text said my car would be ready, I expected it to be ready. They never told me that I should disregard the text and that I would receive a phone call when it was ready for pick up. So I had returned my rental car and went to pick mine up only to find it was not.
2/6/2017
Erika H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Job well done. Only issue I had was that whatever chemicals were used on my car it dyed my tires ****.
1/14/2017
Veronica W. VERIFIED CUSTOMER
Vehicle Make : Nissan
You all were extremely professional, kind, and courteous...I'm very impressed. Thank you. Merry Christmas..Jesus loves you. Please thank everyone for me.
12/23/2016
Roger O. VERIFIED CUSTOMER
Vehicle Make : Honda
Like the tracking system
11/23/2016
Seyed M. VERIFIED CUSTOMER
Vehicle Make : Honda
I am happy with the repair
11/15/2016
Mitchell N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car the looked great on the outside but when I got ready to go the car had dirt in the driver seat and along the door. Other then that great service
11/2/2016
Sherry C. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you John in collision????. Very happy with the repair! Thank you Sherry
10/26/2016
Vonzell M. VERIFIED CUSTOMER
Vehicle Make : Honda
I like the fact that you didn't keep my car for a very long time. Every body was very professional and respectful that goes a long way with me t. Thanks
10/4/2016
Shayne L. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for doing an amazing job!!
9/24/2016
Kena P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was very nice especially Jessica and Jonathan. Fixed car promptly
9/17/2016
Dwayne P. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job!
9/15/2016
Sean H. VERIFIED CUSTOMER
Vehicle Make : Honda
Great experience
8/29/2016
Christopher W. VERIFIED CUSTOMER
Vehicle Make : Honda
I personally want to thank Mrs. Susan in the collision department . She keep me up to date everyday about my vehicle. Thank you Bryan Honda for getting my vehicle back on the road.
8/26/2016
Jasmyn R. VERIFIED CUSTOMER
Vehicle Make : Honda
Bryan Honda did a great job with my car. They were very professional and kept me updated through text message.
7/31/2016
Angela V. VERIFIED CUSTOMER
Vehicle Make : Honda
Very helpful people who went the extra mile to make sure we were taken care of. Excellent customer service!
7/27/2016
Tremictrus F. VERIFIED CUSTOMER
Vehicle Make : Honda
Car was fixed quickly with updates as to how the process was going. They washed, vacuumed and changed the oil as well. I extremely happy with the service I received.
7/22/2016
Gabriel S. VERIFIED CUSTOMER
Vehicle Make : Honda
4/5, service and people were great. The mirror (of the door that was damaged) was reused with scratches on it instead of replacing it (car was covered under insurance).
7/15/2016
Glenn L. VERIFIED CUSTOMER
Vehicle Make : Honda
I am totally satisfied with the workmanship the collision department performed on my vehicle. I had a rather unpleasant experience with Susan who works in the office though. During a phone conversation she was snippy, curt, and short with me. Very rude. When I picked up my vehicle I called her out on her rudeness and let her know she rubbed me the wrong way. She got very defensive, started yelling at me and became confrontational. At this point Jennifer Ward stepped in. I felt very threatened by Susan at this point. Ms Ward escorted me out of the collision office and Susan once again approached me yelling at me. I realize people have bad days, I get that working with the public is stressful sometimes. I have to say though that Susan way over stepped her boundaries. She failed to help me with a situation that arose, left me to take care of it with the service department and then had the audacity to lose her temper with me when I called her out on her shortcomings.