You guys did an awesome job! I can't even tell I was in an accident. Your staff was professional and courteous. My family has brought our vehicles to you guys several times over the years and we are never disappointed. I would definitely recommend to friends that they go with your shop whenever they need it. Thank you to Bruce and Deana and the guys in the shop!
7/18/2017
Gregg L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Pass on a job well done to everyone from estimator to reception to technicians and Marty! Tbanks
7/14/2017
Ryan C. VERIFIED CUSTOMER
Vehicle Make : Ford
There are burrs in the paint from either painting over dust or improper paint preparation. There are flat areas of overspray on both the hood and rear bumper from the car not being properly masked off. There is overspray in the rear interior and on the black plastic trim. And the overall level of orange peel is unacceptable. I am rather unhappy with the quality of the work as it is easily discernible and expect it to be rectified.
7/12/2017
Abigail R. VERIFIED CUSTOMER
Vehicle Make : Honda
The claim was handled quickly. The employees I dealt with were kind and professional. My questions were all answered. They assisted my kindly in getting my rental to the shop to pick me up, and even getting it back to the agency.
7/10/2017
John K. VERIFIED CUSTOMER
Vehicle Make : Porsche
All good !!!
7/8/2017
Glenn G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very friendly
7/7/2017
Donald T. VERIFIED CUSTOMER
Vehicle Make : Lexus
The car looks exactly like it did before the accident. Thank you.
7/6/2017
Jennifer G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
What a great experience, very professional and a unbelievable repair to my GLK. I will recommend O'steens to everyone I know, and will use them again if needed.
6/29/2017
Anne B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everyone - from Annette answering my calls and checking me in, to Bruce being the MOST pleasant and professional person I've ever had the pleasure of working with when it comes to auto repairs (which are inherently not a pleasure, by nature!), to the extremely funny, enjoyable woman who took my payment - made this the most positive experience I've ever had. I've had oil changes that were more painful! I've certainly never been so happy to drop 1k in a day, but if I ever had to again, I'd happily fork it over to O'Steen's. Thank you so much for a great experience, and for working so seamlessly with USAA to get my repairs done quickly. I haven't stopped telling everyone I know to take their business to O'Steen's should they ever need repairs.
THANK YOU!
6/23/2017
Catherine H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Extreme professional care from the time I walk into the office till I picked up my car..workmanship was excellent. Very grateful for expediting the repairs so quickly...Job well done.
6/21/2017
Glenda C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for your complete professional expertise in your assistance with my totaled vehicle. Your staff was more then helpful in all aspects of this venture. And kept me well informed at all times as what was going on. Thank you again I will definitely recommend your service to others.
6/20/2017
Maurice R. VERIFIED CUSTOMER
Vehicle Make : GMC
Total professionals. I was kept in the loop from the time I dropped my truck off until the time I pick my truck up and the job they did on my truck was nothing short of outstanding. Thank you very much
6/19/2017
Kira T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Awesome and fast work!
6/9/2017
Tyquesha H. VERIFIED CUSTOMER
Vehicle Make : Lexus
The entire staff, from beginning to end of the process, were extremely nice, friendly, and professional. I wouldn't hesitate to bring my car back for any thing else I may need in the future. I would definitely recommend this place to others!
6/6/2017
Veritta W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I only drove the car from O'Steen's property to my home but I am very pleased with the quality of work and the communication during the process.
5/26/2017
Vernon W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I've used Osteen's auto body before and they did an excellent job so I requested them again and they proved that they are the best! I would recommend to my family and friends
5/26/2017
Nikkie B. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone did an awesome job keeping me updated on how things were going and the rwpair is beautiful. Everyone was so nice and very pleasant. I will recommend your facility to everyone. Thank you ALL so much.
Nikkie B
5/23/2017
Candence A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
So far I'm very pleased with the service that I got and thank you all for your kind and courteous professional behavior