Was treated like royalty. Great experience for a bad situation
8/30/2018
Kristie L. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Everyone was very nice and my car looks great! Thanks
8/24/2018
Clifford B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff members were very friendly and thorough about explaining what they were doing. They got our vehicle in when scheduled and the work was completed on time and done very well. Thanks to all at Bates Collision.
8/16/2018
William K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent repairs
8/15/2018
Paul W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent work will go back if need more work done great shop to work with
8/14/2018
David W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you
8/9/2018
William S. VERIFIED CUSTOMER
Vehicle Make : Honda
The entire staff was very professional as well as the work completed on my car. The work was completed ahead of schedule and very much to my satisfaction.
8/6/2018
Nicola R. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
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7/26/2018
Christopher R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Always do a great job from the receptionist to the auto body workers! Never had a bad experience with Bates ! Thanks for fixing my " mistake"... Beth R.
7/26/2018
Wesley M. VERIFIED CUSTOMER
Vehicle Make : Ford
Beautiful job. Can't fault at all. May look better than when I bought late last year. Second deer repair you did for us this year. Would recommend you to anyone anytime. Your new facility is great and an asset to the community.
7/24/2018
Anthony . VERIFIED CUSTOMER
Vehicle Make : Honda
Service was excellent
7/3/2018
Amber K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Bates communicated very well with us and finished the job in a timely manner. Also, they went above and beyond by cleaning our car for us while being serviced. We were very happy with their services.
6/24/2018
Luann B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Dave **** is the absolute best, he was so very nice and so very helpful from the beginning to the end of this dreaded process. I have worked with Dave before and he’s exactly why I chose to return to Bates Collision. Knowledgeable, helpful, and it’s clear he loves his job in the way he goes above and beyond for his customers. Thank you, Dave! Their receptionist is wonderful as well, I didn’t catch her name but she was very informative and sweet to me throughout my beloved Jeep’s long 10 day stay with them. Thank you all! Happy to have my baby good as new!
6/23/2018
Mark J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Always kept me well informed on progress.
Truck wasn't this clean when it was new! What a fantastic perk.
Painless process!
6/15/2018
Maria M. VERIFIED CUSTOMER
Vehicle Make : Kia
Dave **** is a very nice guy, as well as the staff at the front desk. The car looks beautiful
6/12/2018
Americo R. VERIFIED CUSTOMER
Vehicle Make : Ford
Class service employees very prompt courteous best I ever had
6/6/2018
James F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job repairing my car, good communication, everything was professional. I was somewhat upset, however, that it took over a month to get my car in for repairs.
6/1/2018
Mark S. VERIFIED CUSTOMER
Vehicle Make : Kia
I'm going back again if something happens to my car again