Cushman Paint & Body, Martinez

First let me say Kevin Nutt was GREAT !! The only problem I had was it took so long to get my car Bach . Everything else was great!!! Even Georgia in the front office!!

Good courteous service

Not completed on time and vehicle trouble indication not checked/verified. USAA also billed for this problem.

Great job on repairing my vehicle! Great customer service.

Marlow and his team were very professional and courteous. They did amazing work and my car looks like new again. They did an amazing job!

I found everyone to be extremely professional and helpful. Marlow was exceptionally helpful. I will be coming back here for services in the future.

Mr Marlow Warthen the mansager was excellent and showed a lot of concern for me and my family doing the time my vehicle was being repaired.Marlow was very professional.

Once you got the vehicle, timely work and updates

Everyone was very courteous and helpful. Very good experience!!

First time using Cushmam's but intend to use them in the future . Very friendly , competent and professional service. Repairs were excellent and the car ready when they said it would . Also kept me appraised of their progress. Will refer them to family and friends

Amazing detail. I appreciated them notifying me about the progress of my car. They did an amazing job!!

I am very satisfied with my repair experience. Ms. Jan Brinkman was very professional and made me feel comfortable that having the work done by Cushman would be a good decision. I was informed of the progress and the work was finished in a timely manner.

Good service

We LOVED the services provided. JAN Kept us informed and provided excellent customer service. We plan on bringing all of our future repairs to this shop. Thank you so much.

Jan and the Cushman team did a outstanding job on repairing my vehicle. Jan made and took the time to go over all of the details. She did not rush it or did any fast talking like the other competitors do to confused customers. I love the daily emails, texts or calls that kept me up to date on the status of the vehicle. Salute to the Jan and the Cushman team Derrick

Excellent service, feedback and repair job.

Excellent work. You can't even tell where it was damaged. Paint matches perfectly.

Having to get your car repaired is an inconvenience, especially if the accident wasn't your fault. But my experience with Cushman was seamless! I dealt with Ashton and Jan, both were wonderful to work with and extremely professional. I would definitely recommend Cushman's!

Weekly updates on the status of the vehicle

Your question does not adequately assess the interactions and experience at Cushman. I am satisfied with the interactions and service from the estimator and the skilled craftsmen who repaired my vehicle. I am not satisfied with the delay of repairing my vehicle nor the reception service provided. Upon entering the business doors, I was not greeted nor asked to be helped, rather ignored until I explained why I was there. Upon entering the business, I was not shown your confidence in the company or in taking care of my car by the initial reception. After I was asked my name I was then asked to complete forms I had already completed and when I explained that I was there to drop off my vehicle, at the time you scheduled, and pick up a rental vehicle for the week, I was again met with discrediting of your and Enterprise's service, thus causing me to again question my decision to contract with Cushman. Towards the end of repairs, Ashlyn called me to tell me I could pick up my car, but when I returned the call to Jan, she explained that it was not actually ready yet and would take another day to finish. Jan then personally text me when the vehicle was ready for pick-up. Those portions of the experience aside, Cushman did a great repair and Jan Brinkman was very professional in taking care of me and my beloved car.