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Real Reviews from VERIFIED CUSTOMERS
Chelsea R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate how nice and caring everyone is there. I also love how you keep me up to date with everything going on with my car. Thank you to everyone at Vinart for getting my car done fast and making it easy.
4/15/2017
**** P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done. Fast n done right.
4/15/2017
Michael F. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job
4/14/2017
Sidney S. VERIFIED CUSTOMER
Vehicle Make : Honda
When we showed up to pick up our car it had rubber molding hanging, carpet was not properly installed, and it had not been cleaned - boot tracks in the carpet, dust, etc. I complained and we were given a free rental car and $150 off our deductible. They also delivered the car to our home and picked up the rental. Overall they satisfied us in the end but it was an unpleasant experience. Also I received texts for weeks with the completion date and repair was on track. On the pickup date I called and was told they picked the wrong date, it would be another week. Then they informed me it was done a couple of days early but we found the issues noted above. It seems like there is total lack of quality control here. I picked Vinart because of the relationship with Lehigh Valley Honda where we purchased this vehicle and wanted it to be like factory new. Work seems to be good now but we shouldn't have had to deal with the issues we had.
4/14/2017
Gloria Ann. VERIFIED CUSTOMER
Vehicle Make : Ford
I was especially delighted with the extra service od a cleaned (inside/outside)and detailed vehicle! Much appreciated touch!
4/14/2017
Judy M. VERIFIED CUSTOMER
Vehicle Make : Lexus
I would have liked -for the price- a new bumper. Who knows what happens if this fix gets bumped again?? For the money, a new bumper should have been done.
4/14/2017
Robert D. VERIFIED CUSTOMER
Vehicle Make : Acura
I had to return my vehicle to have them redo the repair. It was still visable and you could feel where the repair had not been sanded or smoothed properly before it was painted.
4/10/2017
Leah G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good communication and convenient hours.
4/7/2017
Judy S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Would like to discuss with Doc
4/6/2017
John H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Jeremy Apgar was awesome with his day to day updates of my vehicle. I would highly recommend Vinart collision center to everyone. My car look like it did when new. My hats off to Andy Wright who always hires talented people like Jeremy Apgar. Jeremy is a real asset to the Vinart organization. THANK YOU John H
3/31/2017
David . VERIFIED CUSTOMER
Vehicle Make : Toyota
Gas cap door was not installed right. Would not open. Got called out of work to fix it while wife was attempting to refill. Had to smack open and bend latch with a screwdriver. This should have been tested after service to that area. Then noticed the rear passenger door is misaligned, does not close correctly. Further inspection shows that the rear hitch is also misaligned. Already called in about road noise from back rear at 45 mph. Bringing in back in today. Disappointed in service.
3/31/2017
Joel V. VERIFIED CUSTOMER
Vehicle Make : Honda
Overall very good work with my car, looks absolutely new and also quick service.
3/31/2017
Susan F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Although we had to wait an extra day for the work to get completed on our 2017 Hyundai, it was well worth the wait. The extra time was assurance the job would be done right. We are completely satisfied. State Farm gave us options on where to go. We chose Vinart Collision Center. No regrets!
3/28/2017
Susan O. VERIFIED CUSTOMER
Vehicle Make : BMW
Looks great. Very happy
3/27/2017
Christopher G. VERIFIED CUSTOMER
Vehicle Make : Honda
Thumbs up!!
3/25/2017
Arel A. VERIFIED CUSTOMER
Vehicle Make : Acura
The work was done quickly and the car looked great.
3/23/2017
Germaine L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm not happy with the way the body parts line up, but I am told they are are close enough. I question how the final inspection is done, as the parts didn't line up, I had to point out the splash guard was cracked and not replaced, when I picked it up, dashboard lights were on, and I had to return for a rattle because the battery was not secured.
3/22/2017
Jerome R. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair work on the car was fantastic. It looked like new. But the best thing to me was that Vinart provided with a loaner car at no cost to me even though I didn't have that coverage with my insurance. Having a handicapped son, it is vital for me to have a car available for him in case of a medical emergency. You don't know how much that meant to me. Thank you so much! Denise Yost
3/17/2017
Rajasekharan S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car service, reception and delivery are very good.
3/16/2017
Rozann K. VERIFIED CUSTOMER
Vehicle Make : Honda
Very quick repair car returned exactly when promised. Very satisfied
3/14/2017