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Real Reviews from VERIFIED CUSTOMERS
Travis J. VERIFIED CUSTOMER
Vehicle Make : GMC
can’t wait till my next vehicle repair so I can bring to jbo body shop
2/26/2018
Jane W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Always satisfied
2/23/2018
Mimi Camille. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I would only use old Jonesborough auto for my vehicles. Their attention to detail is outstanding, and their new text alerts kept me up to date on the repair process. The ability to pickup and drop off the rental vehicle there was a big convenience for me, and a hug time saver. I am a very satisfied customer. Sincerely Mimi
2/13/2018
Jessica R. VERIFIED CUSTOMER
Vehicle Make : Honda
They were very fast and professional
2/5/2018
Clinton K. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for everything!
1/24/2018
Lee M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Staff very friendly, knowledgeable, and insured all work was completed as scheduled
1/13/2018
Charles I. VERIFIED CUSTOMER
Vehicle Make : Jeep
My vehicle was repaired quickly and an issue from a previous repair was addressed and corrected. The entire staff was very friendly and accommodating throughout the process.
1/9/2018
Lynn P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Customer service was wonderful! The estimate was quickly done and coordinated with my insurance company USAA. While the car was in the shop, I appreciated the daily text messages with updates that Darla sent. The repair work was excellent. The Subaru was also sparkling clean on pickup. I appreciated the coordination with enterprise car rental. Most of my interaction was with Darla who was outstanding especially with regard to communication. I wish other businesses had this high level of customer service and communication! I had to wait a month for an opening on the schedule but I’m very glad I waited ! Thank you for being outstanding!
12/15/2017
Ellis K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Looks great paint matched very well tech Jeff keels done a great job and the **** done a great job everything was to my satisfaction thanks Ellis K
11/14/2017
Amanda D. VERIFIED CUSTOMER
Vehicle Make : Toyota
The paint on the repaired portion is a few shades different than the rest of the van.
11/13/2017
Gerald S. VERIFIED CUSTOMER
Vehicle Make : Buick
Kept us informed of the progress
11/9/2017
Huichun T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job
11/6/2017
Ruble H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very good thank you.
10/30/2017
Daniel F. VERIFIED CUSTOMER
Vehicle Make : Jeep
You all know your business, work together as a team, care about the customer, and know the process. The explanation of the process is presented in layman’s terms, and that allowed me to know what to expect. They did a beautiful job on Belle, and I was so happy to have my Jeep back. Many thanks
10/24/2017
John H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job. Great individual to do business with.
10/18/2017
Brendan B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always impressed with the customer service and attention to detail you provide. Loved the text alerts keeping me posted on progress. A wonderful overall experience. Thank you!
10/11/2017
William B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The best shop to work with that I know.
10/5/2017
Brandon H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Car looks great and it was ready three days ahead of schedule. Thanks!
10/5/2017
Ronald T. VERIFIED CUSTOMER
Vehicle Make : Ford
This is not our first time using Olde Jonesborough Body so I speak from past experience also. They are extremely kind, great people to work with and they keep you in touch every step of the process-start to finish-with email alerts. We could not be happier with the work that is now complete. If you had a ****-10 rating they would be an 11!
9/21/2017
Karen M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job, excellent experience. Thanks!
9/20/2017