It took me calling and waiting for a call back 5.5 hours after I dropped off my vehicle to find out Chaz didn’t even have the part. This was ****-2 days after the part was supposed to be in hand. Then it took 7 hours just to get a side mirror installed and my vehicle back to me the day after work was supposed to be completed.
8/10/2019
FRANK F. VERIFIED CUSTOMER
Vehicle Make : AUDI
IT WAS AS NORMAL THAT THE WORK WAS DONE FAST AND DONE RIGHT. AS USUAL EVERY ONE WAS FRIENDLY AND PROFESIONAL. I KNOW THAT I WILL RETURN IF I NEED WORK AGAIN (NOT SOON I HOPE)
FRANK ****
8/1/2019
Dehbia C. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Everyone was very kind and incredibly helpful and our car came back looking absolutely perfect. They did an outstanding job!
6/21/2019
Jourdyn A. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Repairs turned out great, my pearl paint came out looking flawless. The truck looks better now than when I bought it!
5/17/2019
BRADLEY L. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Thanks for having my car finished ahead of schedule and on budget. Also appreciate the cleaning inside and out. It was an unexpected surprise. I would recommend Chaz to others. Thanks again!
4/30/2019
EUGENE M. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Your team exceeded my expectations...well done!
3/23/2019
**** U. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Words you live by and I appreciate.
Curtious, Concerned, Empathetic, Prompt, Professional, Detailed, Energetic, Happy, Reasonable, engaging. Involved, Tireless, Honest...
I would reach for my Thesaurus for more positive adjectives, but once on the right road, you know where I'm going.
Thank you for a job well done.
WELL DONE.
2/27/2019
Amanda H. VERIFIED CUSTOMER
Vehicle Make : Subaru
I had a smooth no stress experience with Chaz Limited on Old Seward. After dropping my vehicle off they called for a rent a car which picked me up at there location. They kept in contact with me on the timing of the repairs via text and phone calls, they also kept in contact with my insurance company on the estimated completion time and coordinated with the rental car company. I didn’t have to do a thing. Due to my work schedule I really needed the car completed on a certain date and they made that happen too. I’m completely satisfied with Chaz limited and would recommend them to anyone looking for auto body work. My Car looks brand new, it looks amazing! Big thanks to Jordan and Dawn who welcomed you with a smile and professionalism. What a Great team from start to finish.
2/8/2019
Deborah W. VERIFIED CUSTOMER
Vehicle Make : Volvo
Jordan is amazing at customer service! Keep her and give her a raise! No I do not know her ; ) She was just that good! Chaz finished my car FOUR DAYS EARLY! Have used them for years and they are the only company I would use.
Deborah
1/26/2019
Monte M. VERIFIED CUSTOMER
Vehicle Make : Ford
Jourdyn was great! Dawn too.
1/24/2019
Hsianung W. VERIFIED CUSTOMER
Vehicle Make : Dodge
well done!
1/19/2019
Ingo R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have had repairs done at CHAZ LTD. multiple times; they have not disappointed me yet.
1/15/2019
Jessica V. VERIFIED CUSTOMER
Vehicle Make : Nissan
You guys were super fast and my car looks brand new!
1/11/2019
Scott T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Did not replace the CCA finish on my rear bumper. Also wanted to argue with me on the the coverage of the CCA finish after I took it back for them to fix. Plus my reverse sine sensors didn’t work. Very unsatisfied with the work and customer service I’ve received.
12/20/2018
Scott P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Service was quick and attentive! I was in and out in 3 days!
12/8/2018
Brian S. VERIFIED CUSTOMER
Vehicle Make : Dodge
They got my truck done way ahead of schedule and Dawn at the front desk was very helpful and friendly.
11/10/2018
Thanh V. VERIFIED CUSTOMER
Vehicle Make : Land Rover
I have been trusting Chaz (both locations) for over ten years and have never been disappointed. The customer service is always exceptional and the estimates are always accurate (timing and costs). My visit today was expected to take 60 mins and even after me arriving 5 minutes late they still had me out on time. Jordan (I hope I’m remembering her name correctly) was at the front desk when I arrived. I sat there listening to her triage every phone call and incoming customer with exceptional service, despite being distracted every 15 seconds. I have been in several accidents and have had my car vandalized multiple times, I trust my vehicle to Chaz every time and am glad USAA does too. Thank you for being consistent.
11/6/2018
Susan S. VERIFIED CUSTOMER
Vehicle Make : Acura
Everyone was very nice, communication was excellent. I’m very happy with the job!
10/6/2018
Theresa C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very fast and friendly service.
9/21/2018
Larry W. VERIFIED CUSTOMER
Vehicle Make : GMC
It was hassle free fast service completed on time Anna next solid job on the repair thank you for taking good care of me