I received my car this morning the car looked good they did a great job but on the way to drop my daughter off, the hood of the car flew up and damaged the hood and interior on the inside. JH was very apologetic and came to get the car and now placing me in a rental. Thanks for your service.
2/28/2017
Bernard S. VERIFIED CUSTOMER
Vehicle Make : Nissan
We were very pleased with the outcome and service provided to us in completing the repairs on our car. Jasmine and the Service techs were awesome to work with. Thank you.
2/25/2017
Robin W. VERIFIED CUSTOMER
Vehicle Make : Acura
None
2/24/2017
Stephanie B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent experience!
2/24/2017
William G. VERIFIED CUSTOMER
Vehicle Make : Ford
Always fast and professional. This is the only body shop I use!
2/24/2017
James A. VERIFIED CUSTOMER
Vehicle Make : Honda
Professional and courteous
2/23/2017
Caralyn S. VERIFIED CUSTOMER
Vehicle Make : Kia
You guys were great!!!!
2/22/2017
****S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very satisfied with the service and the Team were very expedient with the repairs.
2/22/2017
Dari A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Work was done professionally with ease and courtesy.
2/21/2017
Sylvia R. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate your expertise and timeliness
Thank you
2/18/2017
Oghenekome O. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional definitely will go back
2/17/2017
Grey C. VERIFIED CUSTOMER
Vehicle Make : Jeep
I was kept up to date every step of the way
2/15/2017
Stephanie R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome job! Clinton and jasmine are fantastic!
2/9/2017
Sandra W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very professional staff
2/9/2017
Melanie H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I specifically asked whoever answered the phone (jasmine I believe) to have my license tag removed from the car. We had a discussion about that. She said no problem, they'd make sure to get it. My daughter went to get her stuff out of the car and pick up the tag, and was told that you didn't have it and I'd have to call the adjustor. The adjustor is the one who told me to be sure and get the tag!!! I called and asked about it for that very reason!! I have (had) a brand new tag. That I just obtained and paid for, and I have no clue where it is. My car was removed from John Harris today, so I guess I'm out even more money because now I cannot even transfer the tag. I'm furious!! It's bad enough to be the victim in a wreck and not be able to get a comparable vehicle when it wasn't my fault. But something like this is just ridiculous. My thought on the phone that day was that at least someone is looking out for me because she was so helpful. Clearly not. That tag is now missing. It was not on the car so i don't know where it was placed. I'm extremely disappointed.
2/9/2017
Ann M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Jasmin and Clinton were exceptional.A pleasure dealing with them and my car looks Brand new!
2/9/2017
Dwan G. VERIFIED CUSTOMER
Vehicle Make : Buick
This was one of the greatest customer service experiences I have ever had! Effective communication, efficient in handling all manners and the repair work on my car is immaculate! I would refer anyone here for service. Thank you so much for making my traumatic experience of a car wreck manageable because of your great customer related skills!
2/4/2017
Ronald C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything look great! Truck rides smooth again!Thanks for excellent service!
2/1/2017
Jason M. VERIFIED CUSTOMER
Vehicle Make : Honda
Curtis and Jasmine were very friendly upon checking me in and handle my claim very thorough and quickly. I appreciated the up to date information about my vehicle through text. The repair process was very quick. They even got it done quicker than originally stated. I am highly satisfied with the completed work of my vehicle. It looks brand new again. They did great work and also appreciate the extra detail they did beforeI picked up my car. I would highly recommend John Harris to anyone. Everyone was very friendly and professional
1/28/2017
Ebony M. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was ready a week before the original scheduled date. Jasmine and Clint were very friendly and informative of the process and made sure that all of my questions were answered.