We are extremely satisfied. Steve Dodge did a great job explaining the process; what needed to be done and why. When we picked up the vehicle, he buffed out some scratches that were nowhere near the area that was repaired. He added a personal touch that was greatly appreciated. Aside from that, the work done was excellent. The front end looks brand new. Great job.
2/25/2016
Hobert W. VERIFIED CUSTOMER
Vehicle Make : Ford
Very pleased!!
2/23/2016
Rashad H. VERIFIED CUSTOMER
Vehicle Make : Dodge
It was repaired literally within a blink of an eye. They're always fast and their work does not leave wanting. Nothing but praises for these people.
2/16/2016
Mark R. VERIFIED CUSTOMER
Vehicle Make : Ford
Steve was fantastic and I would bring my truck back in a second
2/12/2016
Philip F. VERIFIED CUSTOMER
Vehicle Make : Fiat
This is the second vehicle I have repaired their and have been completely satisfied with the work and communication I would recommend them to anybody.
2/6/2016
Richard B. VERIFIED CUSTOMER
Vehicle Make : Honda
Very customer friendly, professional and informative. It would be my pleasure to recommend Jones Ford to others.
2/3/2016
Helen V. VERIFIED CUSTOMER
Vehicle Make : Ford
Steve Dodge was wonderful to work with. Very professional. The techs that repaired my Explorer made it look like new again. The receptionist was very pleasant and always greeted me in a friendly manner. Jones Ford can be very proud of the staff in the Collision Shop. Would always recommend them!!
10/17/2015
Johnnie S. VERIFIED CUSTOMER
Vehicle Make : Ford
Beautiful work. Very friendly and attentive staff. I really appreciate the effort and quick turn around.
10/9/2015
Megan W. VERIFIED CUSTOMER
Vehicle Make : Nissan
The staff is a delight to work with. Steve gave me a straightforward estimate and the team produced solid repairs! If I have any incidents occur in the future, Jones Ford has got my business.
10/2/2015
Joey S. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Another great job by the Jones Ford family.
9/25/2015
Mary T. VERIFIED CUSTOMER
Vehicle Make : Kia
I was told it would take three days to complete and the repairs and they were completed on time. Everyone was very cordial and pleasant to deal with. Thank you for a job well done.
9/3/2015
Zachary P. VERIFIED CUSTOMER
Vehicle Make : Ford
Steve Dodge did a fantastic job on my car. Not only did he make it look like brand new again but he was extremely nice and helpful through the whole month long process. Having my brand new car be so close to totaled was a very stressful experience & Jones Ford made it so much easier on my husband & I. Would recommend Jones collision center to anyone & will definitely be going there again if needed in the future, though here's to hoping I won't have to!
8/28/2015
Judith B. VERIFIED CUSTOMER
Vehicle Make : Mazda
The repairs took longer than expected but the end result was great!
7/21/2015
Daniel C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The bumper needed a minor adjustment after repairs were completed. It was taken care of promptly.
7/20/2015
Karen C. VERIFIED CUSTOMER
Vehicle Make : Ford
Wonderful staff! My car looked great! Thank you!!!
7/16/2015
Kevin C. VERIFIED CUSTOMER
Vehicle Make : Ford
Poor customer service. I kept getting cheesy automated texts about the progress of the repair, but no one could give me an answer about when it would be complete. Collision center rarely would answer the phone when called nor return calls when message was left.
6/10/2015
Jacqueline M. VERIFIED CUSTOMER
Vehicle Make : Ford
Estimate was done in a timely manner and I was told with accuracy, how long the repairs would be and it was done.
5/8/2015
James B. VERIFIED CUSTOMER
Vehicle Make : Ford
Danny was a pleasure to work with. I wouldn't hesitate to come back if I needed work. Thanks for the great experience.
4/27/2015
Daniel C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Tram members should not leave before the end of business hours when my car was still being worked on and I was on my way to get it becausee they said it would be done. Very displeased.