Broken clips in Wheel wells, cleanliness of compartment after the repairs. Artery terminal corrosion. Alignment of drivers side fender. Repair of rim still jagged. Date/time of completion of repairs just prior to holiday weekend. No confidence in overall vehicle after repair. Lower front light on passenger side is noticeably worn compared to all other components looking new.
12/23/2017
William C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great thank you to Jones Ford for such a good experience from start to finish along with the coordination with USAA Insurance Company! I bought my first auto from Jones Ford in 1968 and please to note the pleasure of dealing with Jones Ford. Thank you for all the work well done! William Colvin
12/15/2017
Dana B. VERIFIED CUSTOMER
Vehicle Make : Buick
Jones Ford did exactly what they said they were going to do in the time frame they stated they would! Nice job. Car looks great!
I was constantly kept in the loop of progress thru emails and the staff I dealt with in person were very professional and friendly.
11/21/2017
Cheryl F. VERIFIED CUSTOMER
Vehicle Make : Subaru
I'm very happy with how my bumper turned out, it looks great. It also didn't take as long as originally estimated. Thank you for the great results and quick service.
10/5/2017
Rodney B. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
I came up to get my car when it was to be ready 2 weeks ago and it wasn't. I was push out the door and made to feel less than human. I had to scream to not have it happen when I got another call telling me my car was ready as I evacuated back from Hurricane Irma. I should not have to scream to be paid attention to or treated like a human being.
9/14/2017
Billy W. VERIFIED CUSTOMER
Vehicle Make : Honda
Great from beginning to end.On time delivery and quality looks good so far.
8/26/2017
Michael P. VERIFIED CUSTOMER
Vehicle Make : Ford
Finished the body work on my vehicle two days earlier then originally estimated. Great job! They kept me up to date on what the percentage of the job was done on a daily basis.
8/24/2017
Tiffany W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Thanks for continuously informing me of progress towards completion. Job well done.
8/11/2017
Storm W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Poor work tail gate off set steal bumper never adjusted and still feeling issues with my vehicle while driving it after they told me they test drove it told me everything was fine with my vehicle when it was absolutely not i say it's fast work equals poor work
8/10/2017
London T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Only place I take my car
7/27/2017
Mark D. VERIFIED CUSTOMER
Vehicle Make : Ford
Jones Ford was extremely helpful and assured the paperwork was explain and the repair was Explained. Vehicle was completed on time with no issues. Great work!
7/21/2017
Michael E. VERIFIED CUSTOMER
Vehicle Make : Ford
Tony and Mike kept us completely
Informed on nearly a daily basis. The folks at the collision office were pleasant, helpful, and efficient when we retrieved our Focus. Great job. Thanks much.
7/19/2017
Paisley H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Awesome ppl thanks easy process and they kept me updated
7/11/2017
Kevin R. VERIFIED CUSTOMER
Vehicle Make : Ford
Was disappointed that my 3 day repair turned into 2 weeks but Jones Ford kept me updated every step of the way with calls and text messages. If I called them to get a status, my calls were quickly returned. They even cleaned my car inside and out before I picked it up!!
6/24/2017
Michael K. VERIFIED CUSTOMER
Vehicle Make : Ford
Job will done
5/30/2017
Leigh B. VERIFIED CUSTOMER
Vehicle Make : Ford
Y'all were fast and sufficient with the work y'all did on my suv.
5/27/2017
Joseph B. VERIFIED CUSTOMER
Vehicle Make : Honda
You all did an outstanding job on our Honda Civic. Thanks for the excellent service. Very pleased.
4/29/2017
Vance H. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service by all those that we were in contact with, from Jones Ford. Great Experience.
4/21/2017
Robby S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Great job, outstanding service. I'm happy that I selected JONES ford collision center.