My repair job was excellent. Looks like a brand new car. Roger was excellent and professional in keeping me informed of the progress. That was greatly appreciated.
In all, I was provided excellent customer service.
3/9/2017
Mary Jo. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything was done so professionally and kindly.. Thank you so much esp. Roger.
3/1/2017
David W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I loved that you guys kept me very informed throughout the process, and that the minor issues after initial repairs were addressed quickly with no hassle.
2/2/2017
Mark . VERIFIED CUSTOMER
Vehicle Make : Toyota
Roger was very helpful and kept me well informed of the progress on my vehicle.
12/22/2016
Akhtar J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Job was done very nicely and within one week. Awesome
11/25/2016
Yumiko S. VERIFIED CUSTOMER
Vehicle Make : Honda
I am very pleased with the quality of my repair and how will quickly it was completed.
11/23/2016
Buckeye Nissan. VERIFIED CUSTOMER
Vehicle Make : Nissan
AWESOME SERVICE
11/21/2016
Amy H. VERIFIED CUSTOMER
Vehicle Make : Nissan
The service performed on my vehicle was excellent and Jeff Demaree was superb!
11/9/2016
Melissa H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was friendly, informative, and kept us updated on the repair of our car. We are extremely happy with the repair. They did an excellent job and made this process smooth and stress free.
10/28/2016
Melinda H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you for working with me after Enterprise forgot to pick me up! I really appreciate your flexibility. Thanks again, Melinda
10/26/2016
Meagan D. VERIFIED CUSTOMER
Vehicle Make : Toyota
I wasn't completely satisfied. My car is fixed, but it smells of paint fumes a week later and there is a micro splatter of paint all over everything in my dash--cup holders, arm rests--not good at all. I don't think I would chose this shop for future needs.
10/4/2016
James . VERIFIED CUSTOMER
Vehicle Make : Nissan
First I picked the shop because it is a Nissan dealership. I worked with Roger. He asked me to come in and signed the paperwork and explained the timeline. He told me it could be 15 business days due to part arrival and the current workload. Didn't expect that. Anyway, it was done within a week and I got picture updates from On Your Side website. He also called and explained what was done. I was pretty happy with the quality. I drove it for about 5 days and heard an unfamiliar noise under the car. I called Roger. He asked me to bring it back in. He went on the highway with me to diagnose and found out that it wasn't a big deal. I felt better. I appreciate him being so customer focused. I will definitely bring my car there again. I'm a very happy customer.
9/21/2016
Chad B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks to Roger and his team for a great job on my car. They stayed in contact with me at least once a week with a phone call or email with the progress of my car. I would recommend them to anyone who needs quality repair and sets the bar for outstanding customer service. Very satisfied!
9/14/2016
Cathy D. VERIFIED CUSTOMER
Vehicle Make : Volvo
I appreciated the coordination with USAA and Enterprise. It made everything easier for me, especially with two vehicles being repaired. Thank you for adjusting the fender during the appraisal so it stopped rubbing against the door when I opened it. I was grateful for offer of a ride home after I dropped off my son's car. Excellent customer service and repair service. Cathy D