I have worked in Customer Service for over 30 years and even though it took some time to repair my car I never had to reach out to Justin directly. He always called me to keep me informed of the progress and even if the date was not met I was aware prior to the date. Very impressed with the service. Thank you Justin!
9/29/2018
**** J. VERIFIED CUSTOMER
Vehicle Make : Volvo
Fair, timely and kept me updated with any and all progress.....much appreciated.
9/27/2018
Mark B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Mike did an outstanding job of keeping me informed about the work on my car. Couldn’t ask for more professionalism
9/22/2018
Vince P. VERIFIED CUSTOMER
Vehicle Make : Ford
Jeff and his crew are fantastic. I sincerely do not trust my cars/trucks with anyone else. It's very reassuring to know Jeff professionally as well as personally. Good people!!!
9/21/2018
Darren O. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Good communication/updates
9/19/2018
Roger E. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service, excellent attention to detail, super results.
9/18/2018
Cathy E. VERIFIED CUSTOMER
Vehicle Make : GMC
Good job by everyone @ Service King Castle Rock all the way around.
Thank you for an enjoyable experience.
Shawn Edwards, USAA Member
9/11/2018
Kevin P. VERIFIED CUSTOMER
Vehicle Make : Suzuki
I really liked the numerous text messages letting us know how the repair was proceeding every step of the way. The people we met who work there were very nice and friendly. A very different experience than what we are used to, Thanks again! Kevin and Janee
9/8/2018
Christopher W. VERIFIED CUSTOMER
Vehicle Make : Honda
Courteous, quick, professional
9/1/2018
Kathy W. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
It was an extremely good experience. Kurt kept me informed of my car and took care of all my questions. Very nice people all you. Also want to thank you for cleaning my car. Wonderful!!!
8/28/2018
Karen H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great to get my daughters car back repaired and cleaner than when we dropped it off. Nice job.
8/26/2018
Michael G. VERIFIED CUSTOMER
Vehicle Make : Acura
if i had to rate this shop between **** & 10. i would have to give it a 20. great work, great customer service, great people.
8/25/2018
Maria E. VERIFIED CUSTOMER
Vehicle Make : Toyota
mike was awesome to work with. he would always keep me in the loop about updates on my car.. i loved the great job that was done on it!!!
8/24/2018
Nicholas T. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did a great job! Mike was a fantastic partner to work with!
8/22/2018
Gary M. VERIFIED CUSTOMER
Vehicle Make : Audi
Liked the communication during the repair. Very helpful!
8/21/2018
Leslie R. VERIFIED CUSTOMER
Vehicle Make : Jeep
It was excellent service from start to finished. I was pleasantly surprised when I was constantly being sent updates about the status of my vehicle. I was greeted with excellent customer service and a top quality job was done repaying my vehicle. I couldn't be more pleased with the outcome. Thank you Service King!
8/21/2018
Heidi J. VERIFIED CUSTOMER
Vehicle Make : Mazda
The whole experience was very quick and easy. Mike and the rest of the team very personable. I especially loved the daily text message updates.
8/17/2018
Gurdev T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service from Justin
8/16/2018
Leslie K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very honest team! Got a call that I could cancel an insurance claim for an undershield that only needed to be reattached. Also, when cleaning the technician found $50 between the seats. I was called and informed and it was put in my console. Thank you!! Repairs look great!