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Real Reviews from VERIFIED CUSTOMERS
April M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Shannon was amazing and process was smooth. Thank you!
12/10/2019
Kurt Louis. VERIFIED CUSTOMER
Vehicle Make : Mazda
Shannon was very knowledgeable, friendly and great to work with.
11/14/2019
John W. VERIFIED CUSTOMER
Vehicle Make : Acura
Thank you
11/5/2019
Kurt R. VERIFIED CUSTOMER
Vehicle Make : GMC
Chad was great to work with!
11/2/2019
James T. VERIFIED CUSTOMER
Vehicle Make : Jaguar
The sensors removed in the rear bumper, paint does not match at all. Three are the wrong color.
10/20/2019
David C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Chad did a great job of keeping me informed. Thank you
10/18/2019
Ryan S. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very happy with every aspect of my experience with service Kong’s
10/17/2019
Larry G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent job so far. I definitely appreciate the quick response and repairs.
10/10/2019
Rohn G. VERIFIED CUSTOMER
Vehicle Make : Tesla
Chad was great. Actually, everyone was great. They estimated two weeks to complete the repairs and they finished in 5 days. My car looks like new and I couldn’t be happier. Evette Goldstein
10/5/2019
Justina W. VERIFIED CUSTOMER
Vehicle Make : Subaru
Awesome job. They kept me informed every step of the way.
10/4/2019
Ed T. VERIFIED CUSTOMER
Vehicle Make : Dodge
I feel Service King is always professional and does a 5 Star job! They are always going well above my expectations and will always be a return customer.
10/1/2019
Jacqueline S. VERIFIED CUSTOMER
Vehicle Make : Jeep
I’m very happy with the quick turnaround and frequent updates throughout. What I don’t like is being told to give a certain rating on a survey. If you have to ask for a 10, you haven’t earned or deserve it. It’s a very poor survey promotion practice because you’ll never know if you’re getting a customer’s honest opinion or is what they were told to say.
9/28/2019
Don F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Your team performed the repairs very professionally and to my satisfaction. My service contact, Chad, provided me with timely updates throughout the process. High marks all around.
9/24/2019
Bernie A. VERIFIED CUSTOMER
Vehicle Make : Toyota
great job on my car.
9/22/2019
Katie L. VERIFIED CUSTOMER
Vehicle Make : Kia
All other companies should take customer service best practice tips from Service King in Castle Rock! Amanda turned my devastating situation in to a pleasant experience and kept me informed on the progress. She impressed me and I specialize in Customer Experience as a profession! Kudo's and thanks for making my car new again.
9/19/2019
Joseph L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great communication. Repair finished on time
9/18/2019
Martin F. VERIFIED CUSTOMER
Vehicle Make : Honda
Good work- appreciate the cleanup inside and outside my car!!
9/17/2019
Russell D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Communicated great by text message
9/14/2019
Sara R. VERIFIED CUSTOMER
Vehicle Make : Subaru
SErvice King was speedy, communicated well and did a great job with service!
9/14/2019
Jeffrey M. VERIFIED CUSTOMER
Vehicle Make : Tesla
Quick and great results.
9/11/2019