Everyone was friendly, knowledgeable and expedient.
12/5/2017
Manuel M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The representative was cordial and informative. The repair was minor and didn't take longer than necessary. I will definitely be using service king again.
Thank you for the great service.
12/2/2017
Jianfeng M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very professional
12/1/2017
Peter G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Jason was very thorough and helpful when I got the estimate. Crystal was super personable and kept me informed during the repair process. Whoever did the repair did a nice job. Took a long time, but I am happy with the results. Thanks!
11/19/2017
Erin L. VERIFIED CUSTOMER
Vehicle Make : Lexus
You guys were great!! Professional, fun & my car looks fabulous!!
Happy Thanksgiving!
11/17/2017
Roger M. VERIFIED CUSTOMER
Vehicle Make : Ford
Dropped my truck off Monday morning, was told it most likely would be done by Friday. Simple rear bumper replacement, which required some painting. No communication from the shop all week. I called Friday am and was told that the parts had not yet arrived. Five days to get a bumper, and no heads-up that the truck would not be ready by Friday. Ultimately I got the truck back three days later, costing me an extra $150 out-of-pocket in car rental. Stephen knew that I was paying for this repair myself and that I was renting a car.
11/14/2017
Nancy P. VERIFIED CUSTOMER
Vehicle Make : Toyota
After a few “discussions” about delivery date, they had my car ready on time. Stephen Dec was especially very nice to work with. All in all satisfied with the work.
11/5/2017
Alice S. VERIFIED CUSTOMER
Vehicle Make : Buick
Everyone I meet was very helpful and pleasant
10/21/2017
Amy N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great personal service at your location!! Appreciate the text updates too!
10/20/2017
Kay L. VERIFIED CUSTOMER
Vehicle Make : Honda
The service was wonderful, except for the confusion over the rental car. When I made the appointment over the phone, I was told that the shop would make the car rental reservation. That did not happen, so I had to bring my car in two days later when a rental car was available. Otherwise, nice job!
10/19/2017
Jill C. VERIFIED CUSTOMER
Vehicle Make : BMW
Stephen Dec did a fantastic job on our vehicle. He was very diligent about closely inspecting and troubleshooting the vehicle, and was able to identify things that needed to be fixed/replaced that many people would have overlooked. His communications with us were top-notch. Service King gets an A+ for this job.
10/17/2017
Bryan A. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was very kind and easy to work with. The repair was completed beautifully.
10/11/2017
Amanda N. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Communication was horrible. Customer service was horrible. I would love to be contacted to give more detail.
10/11/2017
Sean C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service
9/30/2017
Ronald H. VERIFIED CUSTOMER
Vehicle Make : Toyota
My adviser Jason was great. Kept me well informed about progress. Still need to replace the rear bumper cover when it comes in.
9/29/2017
Michelle H. VERIFIED CUSTOMER
Vehicle Make : Kia
Just disappointed with how long it took, but other than that no other issues
9/23/2017
Charles B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everything was on time.
9/23/2017
Joyce W. VERIFIED CUSTOMER
Vehicle Make : Buick
Great Service
9/20/2017
Carrie H. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was treated to the best customer experience I have had with a car repair service. This team really made me feel like I was their very best customer. I have suggested their exceptional service to two of my friends that need hail damage fixed. Bravo!
9/10/2017
Rose F. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was very pleased with the excellent customer service I received from Jason Woodson. He explained the process thoroughly. He also answered my questions to my satisfaction. I was extremely satisfied with the work that the repair team did on my car. It looks like brand new! They are extremely talented. Overall, my experience was fantastic. Thank you all for a job well done. Sincerely, Rose F