Stephen was excellent. He kept me updated throughout the experience and my car was ready much quicker than expected. The quality of work was fantastic and I could not be more pleased.
10/3/2018
Angelynn O. VERIFIED CUSTOMER
Vehicle Make : Audi
Took far longer than original estimate & car had to be returned for additional work.
9/28/2018
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Alex, Tanya and team....job well done! Thanks
9/18/2018
Judy M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excelkent job ! Waiting to hear about the windshield replacement ...
9/18/2018
Gary E. VERIFIED CUSTOMER
Vehicle Make : Jeep
Stephen Dec did a great job keeping me updated on the process. I appreciated his honesty regarding issues involving OE vs Aftermarket parts. The repair work looks excellent! I was also pleased the delivery of my vehicle was ahead of schedule. Great job everyone who worked on my Grand Cherokee!
9/14/2018
Heather H. VERIFIED CUSTOMER
Vehicle Make : Ford
When I picked up my car and started it I heard a squealing noise- it sounds like a belt is loose. My car also took 5 weeks to fix, for reasons such as my mechanic was on PTO and got pulled into working on other cars.
9/6/2018
John P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything was very professional, I always use service king.
9/1/2018
Jose A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Jason Woodson did an outstanding job. Thank you
8/30/2018
Zach A. VERIFIED CUSTOMER
Vehicle Make : Subaru
Happy with the communication and repairs:
8/21/2018
Obed R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you very much I am very happy with the job everyone done. The Truck looks awesome.
8/20/2018
James N. VERIFIED CUSTOMER
Vehicle Make : Nissan
“Completely “ is a definite parameter. My “yes” response should not be categorized as a 100% agreement.
The instant messaging dialog failed to respond to my concerns. The message system favored a machine like dialogue. Personable interaction was mostly absent. Phone conversation was interruptions during my statements of concerns. I personally don’t like being talked over while making a point.
With that said, I hope I wasn’t disparaging because my overall experience was very positive.
8/18/2018
Kenneth W. VERIFIED CUSTOMER
Vehicle Make : Honda
Service King always provides great customer service from start to finish. Constant communication throughout the process.
8/11/2018
Richard B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jason was great kept me informed on the repair process
8/3/2018
Geoffrey G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jason was great.
7/29/2018
Charles J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Appreciate SK advocating for me with manufacturer and covering some of the rental car costs despite not being at fault for the delay. Car was returned to me in sparkling condition and appears to be good as new.
7/17/2018
David P. VERIFIED CUSTOMER
Vehicle Make : BMW
I am bringing the car back in.
6/27/2018
Marsha L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very friendly, customer service was great. I hope that I don’t have to use them again but if the need does come up they will be the ones I will go to first. Superior quality and service
6/23/2018
Cynthia C. VERIFIED CUSTOMER
Vehicle Make : Honda
Jason was great and my repairs also. Thank you.
6/10/2018
Steven . VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional and friendly staff. First rate repairs. Will be back if I need anything in the future. Thanks
6/7/2018
Jotham M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jason and the rest of the staff were kind and helpful. The repair work looks great as well.