Honesty. Service king needs more honest employees.customer service is poor. Thought because I my claim was minor I was bothering them.
8/16/2019
Loretta B. VERIFIED CUSTOMER
Vehicle Make : Nissan
The worst customer service ever
8/2/2019
Christijames S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great service. Quick and skilled . My car looks like herself again. Thank you
7/28/2019
James D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Mike ****was very helpful in our contacts. The parts scheduled delivery was problematical. I dropped the car off at the designated time, but parts not delivered until next day.
7/27/2019
Tami B. VERIFIED CUSTOMER
Vehicle Make : Ford
My truck looked fantastic. Completed on schedule. The receptionist and client advisor, Dallas, were exceptional! Overall a great experience and outstanding work. Also post work care sdvice for the paint curing period was appreciated. I will highly recommend Service King.
7/27/2019
Nancy A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I appreciated that you kept me up to date on the service with daily updates.
7/27/2019
Gary K. VERIFIED CUSTOMER
Vehicle Make : Honda
I was out of town and my car was delivered to the wrong house. The problem was corrected.
6/22/2019
Virgil B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Looks like they did a good job but just took way to long to complete repairs.
6/17/2019
Jeff M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Rock Stars
6/4/2019
Jamie M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great job Thanks
5/14/2019
Tom Redditt. VERIFIED CUSTOMER
Vehicle Make : Subaru
The serviice was beyond my expectation. Using text messages to keep me informed s very much appreciated. Cadence was responsive, knowledgable and pleasant to work with. Exceeded my expectation.
5/11/2019
Stephen S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very good communicating status of repair
5/8/2019
Nancy H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you for being so professional, helpful and friendly. My car looks wonderful and you made the entire process easy and pleasant.
4/13/2019
Jordan S. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car was in your shop for 36 days with no discount to my charges. Communication about my car’s status was less than acceptable as I was told on multiple occasions that my car would be ready tomorrow or the next day, only to not receive a call until sometimes the week after. This was a long, effortful venture that was unnecessary considering it was only a radiator and rebar replacement. From my understanding, the shop lost multiple technicians at the same time causing the delay, and this is of consequence of no one in particular. However, I picked up my car today as if I had brought it in yesterday, no mention of how long it took, no 20% off, nothing. In my opinion, this is no way to treat a customer and I will likely be taking my business elsewhere.
4/11/2019
Nitesh B. VERIFIED CUSTOMER
Vehicle Make : Toyota
My lock like child etc was not working after taking car.it is frustrating having 4 year kid seating back.
3/23/2019
Jason K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very Awesome Service
3/14/2019
Shawnee M. VERIFIED CUSTOMER
Vehicle Make : Honda
It took almost 4 months to repair my car. Which is unacceptable. People who started it didnt finish new people were hired parts went missing had to order new ones took too long
3/12/2019
Katrina C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I especially liked receiving regular texts to update me. Jared was very friendly and great with communicating!
2/23/2019
Bryan S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Good work, unfortunate delay but you took care of me with rental. Thanks
2/19/2019
Katrina F. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was not returned to me in acceptable condition. Upon calling to discuss this, my phone call was not returned.