Very professional treatment to the customers, and also CAPA certified replacement parts.
1/27/2018
Brad B. VERIFIED CUSTOMER
Vehicle Make : Honda
Kyle was very helpful, knowledgeable and patient. He provided excellent customer service and Service King is lucky to have him. I am happy!
1/26/2018
Kimberly H. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks
1/26/2018
Joselyn S. VERIFIED CUSTOMER
Vehicle Make : Buick
Very happy with my car. Looks new.
1/25/2018
William P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very satisfied, second time with Service King. Will definitely recommend to friends.
1/25/2018
Shelly C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It was great experience
1/21/2018
Jenna W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Poor communication. I had to call for updates on my car. Each time I called I got a different answer on what was going on. Was told they had all the parts, then they were waiting on parts, then they had all the parts - back and forth!! My appointment was scheduled for two weeks before I brought my car in, should have been plenty of time to get the parts needed. Then you guys had my car for 3 weeks. Was told I could also text the number that sent updates but no one ever responded to me.
1/17/2018
Haley Y. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome experience overall, even working with my deadline!
1/12/2018
James S. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very satisfied.
1/11/2018
Jenny P. VERIFIED CUSTOMER
Vehicle Make : Honda
You were friendly and knowledgeable. I really appreciated your customer service!
1/5/2018
Melvin J. VERIFIED CUSTOMER
Vehicle Make : Ford
I made an appointment in mid October to have my work truck repaired the week after Thanksgiving. My vehicle was dropped off the weekend after Thanksgiving with the expectation that it would be done 10 days, as was quoted to me when I made the appt. Towards mid week I received a text from Service King stating that the vehicle would be done on 01/26/2018. I contacted the shop in person the following Monday and they got the truck in either that afternoon or Tuesday morning, completing it on 12/24. I was sent a text by Service King , stating the vehicle was done and could be picked up.When I picked it up on 12/26, I signed over the insurance check and attempted to pay the deductible with cash. I was told that they do not accept cash. At no point in conversations with either the shop or Sevice King was I told that they did not accept cash. The repairs are great, the customer service is a wreck,
12/30/2017
Deanna B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great experience!
12/21/2017
Matt M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Everyone there is awesome
12/17/2017
Donna L. VERIFIED CUSTOMER
Vehicle Make : GMC
The service and quality of work was outstanding. I will highly recommend them to anyone in need of body repair work.
12/12/2017
Bruno P. VERIFIED CUSTOMER
Vehicle Make : Kia
I really appreciated the updates via text message, the work looks good! And didn't take too long.
Appreciate it
-Bruno P
12/9/2017
Patel D. VERIFIED CUSTOMER
Vehicle Make : Honda
Eexcellent work!!!!????????
12/9/2017
Larry L. VERIFIED CUSTOMER
Vehicle Make : Mazda
Your attention to detail is exemplary.When I'm in need of the service you provide you will be the first call Thanks again
12/7/2017
Amanda B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very nice, answered all my questions and kept me up to date on the progress on my repair! I worked with Mike mostly and he was great!
12/7/2017
Brenda R. VERIFIED CUSTOMER
Vehicle Make : Honda
The manager was very good and answered all my questions and kept me informed. My car looks great.