Kept us updated on a regular basis. Have not had it yet for 24 hrs but looks real good
12/3/2016
Teresa Myers. VERIFIED CUSTOMER
Vehicle Make : Kia
Even though there were some issues, Randy kept me informed at every step. Thanks for taking such good care of my car.
12/2/2016
Richard S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Aaron on west broad is a professional guy. He was so easy to work with and took the stress out of the whole thing for me. He was so knowledgable on what needed done and not for **** moment did I think I made the wrong choice to take my vehicle to service King. Aaron is great and please almond he the service and hard work he put in daily.
12/2/2016
Michelle R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I truly appreciate randy and the team at service king. He made sure he updated me on my car repairs at all times. The team is very friendly and efficient. Not only do they have amazing customer service but the work on my car is perfect. You aren't even able to tell I was in an accident!
12/2/2016
Paul B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good commutation! Would recommend if anyone needed car repairs! Thanks, Randy and team!
11/24/2016
Jerrel M. VERIFIED CUSTOMER
Vehicle Make : Honda
Took too long and communication not good
11/24/2016
Sandra P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service! Very kind and knowledgeable staff! Randy was very nice and communicated with me very well about the status of my car. My car was finished before the estimated finish date and we were pleased with the repairs. Thank you Service King!
11/19/2016
John L. VERIFIED CUSTOMER
Vehicle Make : Buick
The work related to the accident appears to be fine. But there are scratches on the trunk lid that were not there prior to the work on the bumper. The car is new and only had it since early Oct. and the trunk lid was fine. People were helpful and cooperative through the repair. I have reported the marks and hopefully can get them taken care ASAP. Thank you.
11/17/2016
Sarh A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great staff! Fast service! And they cleaned my car????????
11/16/2016
Christopher S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Easy no issues
11/10/2016
Montia M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Job well done.
11/8/2016
Mercedes C. VERIFIED CUSTOMER
Vehicle Make : Kia
There Job is Excellent. This is My Second Time Taking One Of My Cars, to get Repair. Very professional and Courteous. I'm Very Happy with the Work they Do. Thank You. Everyone..
11/4/2016
Matthew R. VERIFIED CUSTOMER
Vehicle Make : Ford
My hood isn't right. Clearoat has a bubble. Service king kept it for an extra 4 days because the bumper wasn't right when I got ii. It sill wasn't right when I picked it up but I'm tired of dealing with it.
10/29/2016
Michelle P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very satisfied
10/18/2016
Henry W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very great service
10/13/2016
Mark L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I take very good care of my truck by keeping it clean. Once the repairs were done my truck was returned dirty, dusty and with shares of glass still on the inside. The floors were filthy, the controls of the console had dust all over them and windshield glass was still on the leather seats and dashboard. In addition, I had a side view mirror that was replaced which was not damaged and in working order when I gave you my truck. It was replaced without my knowledge or consent. I have a Chevy Tahoe and this mirror was replaced with a mirror from a smaller Chevrolet Trailblazer. It looks like ****. I will not be recommending Service King to anyone and I am informing my insurance company of my disappointment. There is no excuse. I've had body work done before and experienced excellent service. They even detailed my vehicle to the point of shampooing the carpet to remove the Soft drink that spilled in the accident. They also replaced parts to my vehicle with make and model appropriate parts. There is also primer overspray visible on the doors. I'm not impressed with the work and no confidence in your employees to fix these areas of concern.
10/13/2016
Patriciamark S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Best service experience ever. The folks at W. Broad St. treated me not just as a customer but as a person. Showed genuine concern for me and doing the best possible job to my satisfaction. Awesome! I will not hesitate to recommend this location to anyone that needs repair service.
10/12/2016
Catherine J. VERIFIED CUSTOMER
Vehicle Make : Acura
My technician was very thorough and addressed all of my needs
10/8/2016
Courtney T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was super nice and made me feel very comfortable and reassure me my car was in good hands. I loved the text updates on what was going on with my car that particular day. Wonderful experience! Highly recommendable!!