Our circumstances were not the "normal". We had a third party involved. The staff (Airel) went beyind what we felt was what was expected to take care of our needs and get us the service we needed.
4/22/2016
Joseph O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The complete staff were very helpful. The workmanship excellent. I will recommend Service King to all my friends
Thank you and your staff.
Joe OGROSKY
4/21/2016
Sarah K. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Looks just like new now. Sal and team were awesome and kept me informed everyday!
4/16/2016
Barbara B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Everyone I dealt with was very helpful and made my experience easy!!
4/16/2016
Ileana A. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service!!
4/16/2016
Adil L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Customer service was excellent and the repair was very well done. ????????Thank you Kevin
4/12/2016
Kenneth N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Impeccable customer service all around. Thanks for quality work!
4/12/2016
Mike K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
When you give a specific time a car will be ready for pick-up then have it ready at that time. Other than being late on delivery everything was fine.
4/8/2016
Graham C. VERIFIED CUSTOMER
Vehicle Make : Lexus
The service is always excellent
4/6/2016
Emilie F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great place to get your car fixed.
4/1/2016
Penske P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was great
3/31/2016
Carol K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They kept me updated, and got it done sooner than expected. Not only that, they cleaned my car for me! They were amazing! I'm going to send all my friends here!
3/26/2016
William H. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did a great job and thank you
3/25/2016
Joseph M. VERIFIED CUSTOMER
Vehicle Make : BMW
I like the way you keep your customers updated on progress with text messages.
3/23/2016
Sara N. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was not pleased with the two additional supplements to the initial estimate especially considering one was for broken molding which was done by the technician. Additionally, the window tint was scratched in several places on the driver side. After receiving a recommendation to use this facility, it was an underwhelming experience.
3/20/2016
Robert A. VERIFIED CUSTOMER
Vehicle Make : Audi
Sal did a very good job of managing my expectations. With that said, I have two recommendations. It wasn't a good look at my first visit when he didn't have a business card (he gave me another associate's card with his name printed over top of the other individual's name), and with this being the 21st century, I thought it was odd that his reference list of suppliers was hand written on a piece of paper instead of a shared computer file. These comments are not a criticism of Sal but rather an observation of the management decisions made at Service King. The quality is very good, but I suggest that management should pay more attention to the details that customers would expect of a quality brand.
3/12/2016
Bonney L. VERIFIED CUSTOMER
Vehicle Make : Jaguar
The text updates were a welcomed surprise! And to have someone also call with updates was outstanding customer service. ???? Thank you ????
3/12/2016
Danielle K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Service King's prices are competitive and reasonable. The detail of the work performed, how quickly it was completed, & the text updates made me feel comfortable during the time I was without my car. This was 2nd time using Service King, although I do not want another accident, I would definitely use them again!
3/11/2016
Maria R. VERIFIED CUSTOMER
Vehicle Make : Buick
It was a wonderful experience! Your staff was kind, helpful and respectful.
Thank you!