Safford Collision is an awesome shop for your car repair needs. They did what they said they were going to do, they charged what the estimate stipulated, and they kept us informed the entire time. On top of that the work they did was absolutely phenomenal, the car looks brand new. Last but not least...our Service Advisor Beatriz was professional, courteous, and so easy to work with. An awesome experience, I hope we don’t need them again, but if we do, this is where we will go.
6/14/2018
Carl C. VERIFIED CUSTOMER
Vehicle Make : Volvo
They went the extra mile to ensure I was satisfied. Thank you.
6/8/2018
Sheila B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Personal follow up on progress and completion was ineffective at both the staff and management level.
6/5/2018
Christian W. VERIFIED CUSTOMER
Vehicle Make : Ford
Beatriz was wonderful!
6/1/2018
Donald L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was very impressed with the friendly helpfulness of all the people at Safford that I talked to and who kept me informed of daily progress on my car. As a result, I had absolutely no concerns about your ultimate performance.
5/31/2018
Felice A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Clear communications, nice customer service and clean, comfortable waiting room. Thank you!
5/10/2018
Douglas E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very pleasant and efficient staff. They did a good job of forecasting the schedule and keeping me up to date with progress. I would use them again.
Excellent job on the car as always. Customer service is first rate as always. The daily notices, though not always needed, are very much appreciated. I'm impressed that the staff takes the time to stay in touch with each customer. Makes one feel like a human and not a number as is the case in all to many businesses.
4/28/2018
Krista G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Continue to communicate as much as possible
4/23/2018
Ina M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The repairs look wonderful and I am so glad to have it done.
I would like to thank everyone who worked on my car and all the others who helped.
Your firm does wonderful work and everyone I dealt with was so helpful and knew what they were doing.
Ina M
3/29/2018
Arnold S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service! All associaties were courteous and professional in every aspect of customer service!
3/18/2018
Ramos U. VERIFIED CUSTOMER
Vehicle Make : Honda
Good job!!
3/6/2018
Patrick S. VERIFIED CUSTOMER
Vehicle Make : Honda
Staff was helpful and the work ended up being really well.
3/3/2018
Michael N. VERIFIED CUSTOMER
Vehicle Make : Toyota
good communication on the stages that my vehicle was in. The only complaint I have is that the price was significantly more than the estimate and I was never made aware of the increase in the estimates. The job done was excellent and I would use Saffron again.
3/1/2018
Nancy C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional, quick service.
2/22/2018
Madge G. VERIFIED CUSTOMER
Vehicle Make : Audi
As always consistent excellent work, timely and very professional staff.
2/17/2018
Laura F. VERIFIED CUSTOMER
Vehicle Make : Subaru
STAFF was professional and provided daily updates. My vehicle was ready a day ahead of schedule.
2/15/2018
Kjersten W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Communication was excellent, staff were professional, friendly, and helpful. I loved the daily email updates, as well as the staff interfacing/arranging my rental car. The whole process took longer than I expected, but communication was so clear and expectations were outlined specifically that I wasn’t at all upset about this. Really great service!