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Real Reviews from VERIFIED CUSTOMERS
Jamie H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great Job!
2/20/2016
Stephanie B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great team! Through and completed prior to date promised. Was great to work with and explained all work done to my car. Thanks!
2/10/2016
Lauren F. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional
2/4/2016
Patricia O. VERIFIED CUSTOMER
Vehicle Make : Honda
Really a very nice staff and I was treated very well! They aim to please.
1/23/2016
Joann S. VERIFIED CUSTOMER
Vehicle Make : Honda
The employees were exceptional, particularly Matt. The process was smooth. Perfect experience.
1/14/2016
Mark P. VERIFIED CUSTOMER
Vehicle Make : Ford
Great CS by Tim. Slight excess spray on bumper caused a drip effect on top bumper, but is manageable.
1/7/2016
Mary C. VERIFIED CUSTOMER
Vehicle Make : Honda
When the car was brought in for repairs, it was reported to your appraiser that the trunk had begun to leak post collision, and it was requested this be checked. In this regard, our insurer told us that if additional damage was found they could do a supplementary. In speaking with Brad on 11/4 when he called to advise the car was ready, I specifically asked whether the trunk needed repair. He told me they had water tested the trunk and found no leaks. He reiterated this when we picked up the car. Upon driving home and opening the trunk, we found the trunk saturated with water and standing water in the spare well. If in fact the trunk was water tested, how was this missed? And, if it was observed, why would you return the car in that condition? I first attempted to reach Tim for his intervention, but ended up speaking with Brad who opined the leak could have come from many places and it appeared only the bumper had been impacted. In calling the insurer, they escalated the claim and authorized additional inspection and repair. We are not pleased with the way the Collision Center handled this thus far.
11/6/2015
Marcos F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you for the hard work
7/7/2015
Leslie D. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looks great and they got it back sooner than expected.
7/6/2015
Robert J. VERIFIED CUSTOMER
Vehicle Make : Ford
Outstanding customer service & superb repair work!! I can understand why my insurance company chose you as one of their preferred providers for collision repair. And, the work was completed so efficiently (time-wise), I was pleasantly surprised when you called to tell me my truck was ready!
7/2/2015
Charles B. VERIFIED CUSTOMER
Vehicle Make : Ford
We are extremely pleased with the process at **** Collision in the repair of our Ford. The repair was so excellent that you can't tell there was ever any damage. Our highest compliments to Matt for his courtesy and competence from start to finish. Thank you
7/2/2015
Edward M. VERIFIED CUSTOMER
Vehicle Make : Ford
The entire experience with **** Collision was outstanding. Their people were professional and competent. I was kept informed of the status of the progress on the repairs of my vehicle on a regular basis. The entire experience, considering what could have been a continuation of a stressful situation, was pleasant and stress free.
6/26/2015
B . VERIFIED CUSTOMER
Vehicle Make : Ford
Matt was awesome to work with. I love that I was kept updated throughout the process. My looks amazing...good as new!
6/10/2015
Matthew L. VERIFIED CUSTOMER
Vehicle Make : Ford
I felt very comfortable with my experience. Interesting that you asked such a definitive question. Time will tell if I can truly say completely. I would recommend **** Collision.
6/7/2015
Daryl J. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys did an awesone job, again. Thanks.
4/25/2015
Mack B. VERIFIED CUSTOMER
Vehicle Make : BMW
Quality service.
4/17/2015
Michael P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Timely repair, great quality!
4/15/2015
George S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Used them before would use them again should the need arise.
3/5/2015
Dexter B. VERIFIED CUSTOMER
Vehicle Make : Scion
Well after having my car into the shop 4 times now and basically knowing everyone's name at this point, I can say every experience was as awesome as the one before. You guys do amazing work and Ive been 100% satisfied every time! Thanks guys!
3/5/2015
Cyndi L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job.
2/27/2015