My windshield was cracked and the car was positioned for pickup without anyone stating the window had been cracked during repair. this leads for one to believe that deception was the goal as once off the lot it would be on the owner for not checking the car thoroughly prior to leaving. When made aware that the window was cracked, then a replacement window was ordered with two additional days for repair. This incident should have been on the dealership to provide a rental since the window was damaged during the repairs.
2/27/2017
Bernard B. VERIFIED CUSTOMER
Vehicle Make : Ford
Repair time was excellent. Any concerns was addressed immediately. Well done!!
2/21/2017
Gary B. VERIFIED CUSTOMER
Vehicle Make : Ford
Luke in the Body Shop very thorough explaining what repairs were made to my car...much appreciated!
2/10/2017
Carla S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Chris Criner was awesome! Car looks great & I really appreciated that it was cleaned inside & out!
1/23/2017
Leslie J. VERIFIED CUSTOMER
Vehicle Make : Lincoln
So far everything is good.
6/1/2016
Danny G. VERIFIED CUSTOMER
Vehicle Make : Ford
Benny did an awesome job keeping me informed if my repair. Great job to all.
5/18/2016
Charlene L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Your time was prompt and the repairs was great and met all my expectations thank you again for everything
5/14/2016
Luis V. VERIFIED CUSTOMER
Vehicle Make : Jeep
Im very satisfied with the service!
5/14/2016
Paul G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Service was great the best I was kept informed thruout the whole process
4/30/2016
Carol C. VERIFIED CUSTOMER
Vehicle Make : Ford
Kept me well informed on the status of repair. All the associates were nice and courteous. Repairs were completed quickly.
4/8/2016
Darrell M. VERIFIED CUSTOMER
Vehicle Make : Ford
The only two things that could have been better was if the techs would have double checked everything on my car. The back up camera did not work and you would think that they would have noticed when they test drove it. And the car should have been cleaned and it was not.
3/9/2016
Bobby P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Keep up the good work.
2/10/2016
Joseph P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome job
1/22/2016
Patrick B. VERIFIED CUSTOMER
Vehicle Make : Ford
A
1/16/2016
**** H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very nice, service was professionally done.
12/28/2015
Janet B. VERIFIED CUSTOMER
Vehicle Make : Ford
There was a lot of miscommunication. Regarding how long the car would take to get fixed. I'm 5 hours away so it was very inconvenient to get a call at 10am on sat and not have any kind of heads up. It determined when I had to turn the rental in so consequently I was without a vehicle for 5 days and had to pay someone to bring me to Huntsville to get it. Also, my car was given to my on empty. I barely made it to the gas station.