Small glitch with run flat tires, but other than that, job was done well.
2/2/2018
Sergio V. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank You!
12/22/2017
Amy C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very happy. Although it wasn’t completely done right the first time around, they were very accommodating and quick to fix the issue and respected my time. Great guys, great communication great work. The color matches perfectly which was my biggest worry. Thanks ????????
11/2/2017
Constance M. VERIFIED CUSTOMER
Vehicle Make : Toyota
My advisor was wonderful and very professional. He kept me updated almost daily. I will refer anyone to your business. Thank you so much!
10/18/2017
Carlos L. VERIFIED CUSTOMER
Vehicle Make : Ford
Viva has fallen in the customer service department. Especially the service department. I had wanted to take the vehicle elsewhere but my wife had already dropped it off. I will not do any business with viva unless extremely urgent and last resort.
9/26/2017
Jessica C. VERIFIED CUSTOMER
Vehicle Make : Ford
Quick and good work.
5/2/2017
Maria C. VERIFIED CUSTOMER
Vehicle Make : Jeep
My husband and I were satisfied with the repair and the customer service we experienced. Thank you so much for your great help and professional service you performed on our jeep.
4/21/2017
Darcy M. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome job by Mike and the team! Thanks for the excellent work!
4/5/2017
Laird S. VERIFIED CUSTOMER
Vehicle Make : Honda
Looks like new, finished job ahead of schedule, everyone (especially Mike) very helpful and courteous. What more can I say?
3/17/2017
Tyler G. VERIFIED CUSTOMER
Vehicle Make : Ford
The customer service was excellent... the estimator that handled the repair was extremely professional and met all of my needs and answered all of my questions. However, the quality of the repair is not desirable... the bumper has runs and dirt under the paint. The paint along the panel joints appears to have been taped and the paint came up with it and then a poor attempt at covering it up was made. I also noticed a new scratch on the panel above the hatch that was not there before.
2/14/2017
James H. VERIFIED CUSTOMER
Vehicle Make : Ford
Fine job. Mike made it painless.
11/24/2016
Vernon F. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Mike was great! Car looks great!
11/19/2016
Victor V. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Greg is wonderful give him a raise. Car looks great wonderful job.
8/12/2016
Richard A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you to Greg and Elaine for phone calls and being so friendly and professional to my wife and I. From the first phone call to set up the initial inspection of our car through picking up our car yesterday, we knew our beautiful Impala was in good hands at Viva.
Thank you so much.
Rick and Eileen Armour
7/29/2016
Jennifer P. VERIFIED CUSTOMER
Vehicle Make : Ford
I was extremely pleased with the high level of customer service, and also the speed of the repair. Between USAA and Viva, for the first time ever I had a truck repair that was quick and painless. Thank you!!
6/11/2016
Victor V. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great job
6/8/2016
Orlando M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Was taken care of and kept informed. Happy with service.
5/26/2016
Steven H. VERIFIED CUSTOMER
Vehicle Make : Honda
Good service.
5/14/2016
Steven M. VERIFIED CUSTOMER
Vehicle Make : Saab
We are completely happy with the repairs engineered by Jessica Mendoza.
Saab parts are always a challenge. She found them. The final product makes us proud of this auto again! Jessica made everything (the claim, the
rental car, some other details) so easy for us to get thru. We congratulate VIVA for having Jessica Mendoza on your staff. Thank you for everything!! Steve&Joey Mecham