You made the car look like new. It's so shiny. Thanks for all your hard work and the quality of
Your work'
5/23/2015
Jennifer N. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Wonderful, friendly service... I would definitely recommend your shop.
5/8/2015
Lesli T. VERIFIED CUSTOMER
Vehicle Make : BMW
Appreciate the text messages, as well as the status calls.
4/4/2015
David H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone I worked with were always responsive and demonstrated outstanding customer service. Carolyn and Mark were both superb.
I would definitely recommend this company to any one. Warm Regards, Dave
3/27/2015
Bruce B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Appreciate your ongoing contact while my car was being fixed. Thanks!
Bruce B
3/13/2015
Stephen L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Timely and very professional work and service! Great job!
2/25/2015
John B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff at Old Tow Body were so friendly and uttlerly helpful. They really did all they could toake sure we were satisfied.
2/17/2015
Mark O. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job, fully satisfied.
.
2/12/2015
Phyllis J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job... I appreciate the updates about the status and the weekly personal phone calls with updates. I really just am thankful for the kindness and professionalism. What a great job you've done on my vehicle. Thank you Carolyn and your team of co-workers ... Everyone is so friendly and it is much appreciated during this minor crisis.
1/24/2015
Kathryn N. VERIFIED CUSTOMER
Vehicle Make : Toyota
I will recommend your shop when someone asked. Thank you
1/23/2015
Gordon G. VERIFIED CUSTOMER
Vehicle Make : Vehicle
I telephoned USAA this morning and gave them Mark 's, Carolyn's and Michael C's full names and reassured USAA that Olde Towne Autobody in Alexandria, VA is the repair place a USAA member wants to work with because of their outstanding service and customer and auto care. Gordon Grant , LTC, USA Retired. Member Nr 45 16 46
11/22/2014
Theresa C. VERIFIED CUSTOMER
Vehicle Make : Vehicle
The staff were accommodating
11/22/2014
John P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I was very happy with all phases of the repIr process. JR was great and I really appreciated the auto updates thAt you do. Car looks great.
John P
11/11/2014
Michael B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Old Town auto body is fantastic. We have used then many times, the customer service is exceptionally professional and the work is always done right.
One very minor note: it seemed like the final clean-up of our car this time was done in a little bit of a hurry: there was polishing compound left in some spots on the new paint, there was tape left on a window, and an empty parts box left inside. The work itself was done very well as usual, just missed a final check.
11/10/2014
John G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Results were excellent; customer service updates and meeting schedule were unsat. Have discussed with owner and was assured changes are forthcoming to correct.
11/10/2014
Margaret Rose. VERIFIED CUSTOMER
Vehicle Make : Volvo
Nice, friendly, excellent work, and great communication throughout drop-off and pick up.