I was very happy with the service and the employees that kept me updated with the repair status. Very pleased with aaa's choice of service centers.
3/24/2019
Robert K. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service !
2/1/2019
William S. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Great group to work with.
1/26/2019
Todd D. VERIFIED CUSTOMER
Vehicle Make : Ford
Jack Demmer Ford did a great job on my truck..it looks better now then it did before I had the accident..I will be recommending my Family and Friends to Jack Demmer ..
1/10/2019
Paul A. VERIFIED CUSTOMER
Vehicle Make : Ford
No issues work performed well on schedule very good quality experience very good will do use Demmer again
12/6/2018
Diane N. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional and prompt. Excellent service
11/16/2018
Krista T. VERIFIED CUSTOMER
Vehicle Make : Ford
I was originally told it would only take two days, then when I dropped it off I was told three days. It ended up being four days and this was never communicated to me.
10/15/2018
Laura L. VERIFIED CUSTOMER
Vehicle Make : Ford
The main issue was with these text messages and what they promised. I received a text on Tue 09/18 that you were nearing completion and I would be called if there were any delays. (Original test showed Wed 09/19 as the completion date). I never was called and it was not done until Monday 09/24. I understand that delays happen and I wanted the vehicle to be fixed correctly but just a call to let me know would have been appreciated. We were also put on a waitlist for a loaner car two eeeks ago and never called. Again, just a call would have been nice.
9/25/2018
Kenneth G. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service , great staff and high quality repairs
8/23/2018
Kristina C. VERIFIED CUSTOMER
Vehicle Make : Ford
Lori was awesome. Car was ready ahead of schedule.
7/4/2018
Pamela H. VERIFIED CUSTOMER
Vehicle Make : Ford
Felt because I was a women I was not taken serious about the car pulling to the right after they said it had an alignment, car needed the light and the hood adjusted after told it was ready for pickup
6/29/2018
Matthew J. VERIFIED CUSTOMER
Vehicle Make : Ford
The team at Jack Demmer was great and responsive to all of my questions!
5/30/2018
Suzanna T. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone that I spoke with was very informative about what was going on with the repairs.
Would recommend family and friends to go to Jack Demmer Ford Body Shop. Very professional!
5/29/2018
Michael A. VERIFIED CUSTOMER
Vehicle Make : Ford
They worked fast and effectively to get my car completed before the Memorial Day holiday.
5/29/2018
Dennis K. VERIFIED CUSTOMER
Vehicle Make : Ford
Lori is awesome!!!!
5/22/2018
James S. VERIFIED CUSTOMER
Vehicle Make : Ford
My car was towed to Demmer Ford, Saturday, Mar 3rd, I did a follow early Monday morning in person, Mar 5th. I did another follow in person on Wednesday morning Mar 7th, because of not receiving any info about status on my car! I was called Wednesday afternoon around 4PM with the update and cost of repairs. Wiring was destroyed by critters, I contacted my insurance company, gave the claim number to the service rep that called! Friday afternoon, I called my insurance company to see if the repairs were covered by them minus my deductible. My claims adjuster call Demmer Ford, no one knew where the car was located, according to the insurance adjuster, asked me if I was sure the car was towed to Demmer Ford. Bottom line, I got my car back Tuesday Mar 13th in afternoon! Very disappointed this took so long, I feel the car had sat around the dealership for two or three days before work began! I also believe, I should have received a phone explaining delay after my insurance called me looking for my car!!
Thanks,
Jim Sumner
3/17/2018
James M. VERIFIED CUSTOMER
Vehicle Make : Ford
The best thing was always being informed on how the repair was going.
2/19/2018
Laura L. VERIFIED CUSTOMER
Vehicle Make : Ford
Nice and friendly people
9/18/2017
Steven W. VERIFIED CUSTOMER
Vehicle Make : Ford
The car looks great, but the best part is that it was completed nearly two weeks sooner than originally estimated.