Car was kept over 6 weeks, soldem had updates on progress, got the car back today and its got a bad rattle where damage was. Its still not fixed. I'm totally dissatisfied with the service received and quality of repair!
4/6/2016
Debra C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My only concern was it was difficult to communicate with someone, other than that it was great.
3/31/2016
Delos B. VERIFIED CUSTOMER
Vehicle Make : GMC
The repair work was well done and completed in a timely manner
2/22/2016
Camilla P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Instead of 3 days, repair time was 8 days.
This caused added rental car expense to my insurance
company, which is not good for me.
As far as I can tell the quality of the work was good.
1/27/2016
Calvin J. VERIFIED CUSTOMER
Vehicle Make : Ford
Great body work, detail work not so good a little sloppy..making noise underneath and pulling to the side...should call with updates on the vehicle status..we shouldn't be the ones to call all the time..should do a inspection with clients before the car is released to avoid having to bring it back.nice employees
11/29/2015
James T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
All but the time it took for the repairs. I received my vehicle 7 days after it was first promised.
11/3/2015
James M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
2 DELAYS FIRST RESULTING FROM ATTEMPT TO RE-USE ORIGINAL BUMPER FOR REPAIR. THE SHOP HAD LOOKED AT THE VEHICLE THE WEEK BEFORE THEY ASKED US TO BRING IT IN AND WERE SUPPOSED TO BE ORDERING PARTS AND SCHEDULING THE REPAIRS. AFTER HAVING THE VEHICLE FOR 3 DAYS THEY MOVED THE FINISH DATE AND THEN MOVED IT AGAIN. AT THE SECOND DATE WE SHOWED UP AT THE SHOP AND WERE TOLD THAT THEY HAD ORDERED A BUMPER AND IT HAD NOT COME IN YET. WE WERE FINALLY ABLE TO PICK THE VEHICLE UP THE MONDAY AFTER THAT TUESDAY A TOTAL OF 14 DAYS FOR SOMETHING WE WERE TOLD WOULD BE 3 TO 5 DAYS.
9/1/2015
Jasmine W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
My experience with Hollingsworth Richards collision was amazing. Communication was always open and very clear and I always knew the status of my vehicle via text and personal phone calls from Mr. Troy. All of my needs were met and the end product exceeded my expectations. THANKS GUYS.
8/29/2015
Alison G. VERIFIED CUSTOMER
Vehicle Make : Jeep
The repairs took longer than expected, and when we finally got our car back, there were additional damages on the inside that were new and unrelated to the initial accident. In a word, the work was shoddy.
8/21/2015
Mary J. VERIFIED CUSTOMER
Vehicle Make : Ford
Not worth the comment.....
8/7/2015
Alta C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Repaired area will have to be repainted. Paint not matched at all. Waiting for call back from mr. Troy
8/6/2015
Willie K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My repair was completed in a timely manner and they did a really good job. Thank You
7/30/2015
Peter L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good job
7/30/2015
Rafael C. VERIFIED CUSTOMER
Vehicle Make : Ford
Superior work and great communication with the custer. I will highly recommend you to those whose in need of your skills.
7/24/2015
Diane L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Work was done correctly the first time. I picked my car up yesterday and thus far no problems.
7/15/2015
Lawrence O. VERIFIED CUSTOMER
Vehicle Make : Honda
The air conditioner does not get cold. Its like it doesn't have enough freon in it.
7/7/2015
Ryan H. VERIFIED CUSTOMER
Vehicle Make : Ford
Really appreciated having the vehicle cleaned prior to returning the vehicle.
7/2/2015
Christopher K. VERIFIED CUSTOMER
Vehicle Make : Honda
Too many problems to explain here. Who is texting me these notices? Nobody can tell me who you are.
6/27/2015
Lonnie B. VERIFIED CUSTOMER
Vehicle Make : BMW
Very satisfied with my repairs
6/18/2015
Crystal J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Carpet not properly installed. Scratches on driver door panel and stains. Interior seats were wet and still had stains and dirt. Under hood was not pressure washed had diet and mud still there.