I was kept informed all the way through the repair. There were no surprises. Vehicle was done sooner than the initial estimate which was much appreciated.
4/25/2017
William L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Looks good as new! Many thanks!
4/22/2017
Kathy M. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Fourth time my Land Rover has been repaired by Mercedes. Always excellent work and customer relations.
4/18/2017
Daniel B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The service and work completed is the best. I have always had exemplary service from your dealership. Both when I owned MB, as well as my Cadillacs. You are the best.
4/15/2017
Robert T. VERIFIED CUSTOMER
Vehicle Make : Honda
My Honda Pilot looks great! Justin was very helpful and friendly and made sure we were in the loop with all the info we needed while at the collision center!
4/8/2017
Bonny N. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent service.
4/8/2017
Deloris C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I appreciate that my car was repaired and looks great in 5 (five) days.
4/8/2017
Kelly S. VERIFIED CUSTOMER
Vehicle Make : Honda
My car was repaired beautifully after an accident, and everyone there was very nice!!
4/7/2017
Christy G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Jim Davis was a pleasure to work with and the repairs came out great. As always I will return for any future needs and will refer anyone I know that need repairs as well. A special thanks to Jim Davis for helping me make the transition to a rental car and back to my car, helping me unload my things and setting up with the rental to only move my kids car seats once with the courtesy vehicle that picked me up also being my rental. Thanks so much to all of you!!!!!
4/7/2017
Konda W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Jim and Yolanda are great to work with and kept me informed on the progress of the repairs. I think this is the best body shop in town!
4/6/2017
**** &. VERIFIED CUSTOMER
Vehicle Make : Honda
Extremely pleased from beginning to end! Jim did a fabulous job with the estimate and keeping us informed! Loved the text updates! Also enjoyed interacting with your fun staff!
Thank you for such a professional experience!
Jennifer Manner
3/31/2017
Cindy C. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Very professional and the repairs done on the car were excellent and completed quicker than exspected. Thank you
3/30/2017
Cindy C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Body shop employees made sure I went home with a shiny clean car!
3/28/2017
Larry T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent service car returned as promised
3/25/2017
Matthew C. VERIFIED CUSTOMER
Vehicle Make : Acura
Jim was exceptional in handling my case. He went above and beyond to make sure my car had the correct parts. Whoever sanded down my headlights did an amazing job as well. I wouldn't hesitate to recommend you all to anyone.
3/24/2017
Robert C. VERIFIED CUSTOMER
Vehicle Make : Lincoln
A good experience from a bad situation ( accident)
3/24/2017
Donald S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I ordered my car 7 months ago, took delivery of it on 2/18 and had to drive it back to the lot on the 2/21 for body work (a dent and bad paint spots). We waited a MONTH for the work to get done. My car was delivered to me on 3/21. It still has two bubbles in the paint, two paint runs and a chip in the paint on the passenger's side front door (probably missed at first inspection). The car has to go back AGAIN for more body work.
3/21/2017
Dale H. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very impressed with the status updates. I was also impressed that the delivery commitment was maintained. And I was also pleased with the appearance of the vehicle once the job is completed.