The work was outstanding and the staff were wonderful to work with.
12/3/2017
Christine R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Jim Davis l
Is excellent to work with.
12/2/2017
Nicholas M. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service. Everyone in the office was friendly and courteous. I appreciated text updates on the progress and completion.
11/29/2017
Pearson L. VERIFIED CUSTOMER
Vehicle Make : Land Rover
It was the perfect experience. Great customer service and enjoyed working with Jim.
11/23/2017
Tom H. VERIFIED CUSTOMER
Vehicle Make : GMC
MB of Knoxville did an excellent job repairing my SUV. This is the third vehicle I have had repaired here and each time I have been very pleased with the service. Excellent job.
11/23/2017
Edward M. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome!!!!
11/22/2017
Frank C. VERIFIED CUSTOMER
Vehicle Make : Acura
Nothing is worse than having your wife’s near new vehicle damaged, I’m happy to say that I had a problem free experience at Mercedes-Benz collision center working with Dan Beason. He was always in communication with me, and was very professional throughout the entire process. I highly recommend Mercedes-Benz collision center.
11/21/2017
Lynn L. VERIFIED CUSTOMER
Vehicle Make : Kia
You all are great. Thanks for the good care for my car AND for me!
11/18/2017
Joyce B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I was kept up to date on the status of the arrival of my parts. And the repair was done in accordance to my schedule. I am in the process of moving and my dog needed to spend the day with me. The staff was very understanding and made the time we spent at the repair shop very pleasant and made us feel very welcomed there. During this period I also saw the interaction between the staff and other clients and was impressed by their customer service and kindness to each and every individual. They treat everyone like they are part of their family
11/18/2017
**** &. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jim Davis is fabulous! Love that we were kept up-to-date with the texts. Everything was done exactly on time! Thank you for your wonderful service!
11/11/2017
Robert L. VERIFIED CUSTOMER
Vehicle Make : Kia
Everything was handled on-time and in an excellent manner.
10/28/2017
Alicia M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent customer service! Jim Davis is the best! Thank you!
10/28/2017
Jacob H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Truck looked great and the team went above and beyond in sourcing an aftermarket bumper. Thank you!
10/28/2017
Sara H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Kept me completely up to date and my contact was always polite and extremely proficient in his explanation of what was happening with vehicle.
10/26/2017
Cynthia A. VERIFIED CUSTOMER
Vehicle Make : Acura
This is the second experience we have had this year using Mercedes Benz Bidy Shop. We were extremely pleased with the professionalism and helpfulness from obtaining an estimate, during the process of repair, to picking up the vehicle on time as promised. Daniel, Tim, Yolanda and everyone in the Body Shop were a pleasure to deal with. I would not hesitate to recommend Mercedes Benz Body Shop! Thank you for a job well done!
10/24/2017
Anna R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
My car was fixed and looks like new. I am very satisfied.
10/13/2017
Kay H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Couldn't believe how easy everything was done involving the repair of my car. Thank you for your professionalism and courteous attention to my needs
10/8/2017
Lori W. VERIFIED CUSTOMER
Vehicle Make : Land Rover
EVERYONE DID A GREAT JOB AND JUSTIN KEPT ME INFORMED THE ENTIRE TIME.
10/7/2017
Joan S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Looks great! Thank you!
10/4/2017
Lisa G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Tim made sure to take as much of the process out of my hands as possible. I drive to MB of Knoxville from Charlotte. From the time I arrived, until I drove away with my rental car the collision center did all they could to ensure I was taken care of. I especially appreciated that they were conscious of my waiting , and continued to work diligently to quickly work through the process. Thank you!