Tim Harris was my advisor. He is a man of integrity working in the car business. I am completely satisfied and greatly appreciate the time, the focus, the communication, and customer service.
Thank you.
2/24/2018
Michael C. VERIFIED CUSTOMER
Vehicle Make : Jeep
The car was repaired to satisfaction but my hour wait to pick up my car once I arrived was unacceptable. I received a call saying it would be ready after Noin, a text saying after 2pm. I arrived after 2 and left an hour later after being told it still needed to be cleaned and then the staff locking the keys i it.
2/22/2018
Jenny K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Mercedes employees are always so kind and polite. Tim Harris in the collision department was extremely professional and helpful. Customer service is excellent! Jenny K
2/21/2018
Randall F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The work they did was outstanding! I loved the way I got texts telling me the progress being made to my car. The customer service was outstanding! Everything you would think Mercedes-Benz would do, plus MORE! Thank you for taking such good care of my car.
2/20/2018
Nick B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great response. They were totally on top of the entire process. It was a real pleasure working with your company.
2/16/2018
Kim C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
It would be great if Mercedes could pick up your car and take it to the shop if needed. This was a lengthy and expensive repair. I’ve had my car back less than 24 hours, so I guess it’s ok.... but the company stayed in touch, worked w/ my insurance company, and receptionist helped me transfer all my stuff from rental car back to my car. She always reminded me to get my garage control (which I would have left in rental car). I really appreciated that!!!
2/10/2018
Robert U. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Looks like factory-new!
2/7/2018
Harold S. VERIFIED CUSTOMER
Vehicle Make : Kia
Firstv
2/3/2018
Brian C. VERIFIED CUSTOMER
Vehicle Make : BMW
Always the best place for paint and body work
2/3/2018
Regina B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great communication throughout the process
2/1/2018
Irving R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
No
1/31/2018
Daryl J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great Service.
1/29/2018
Mark D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I had a wonderful experience at the Collision Center Mercedes-Benz of Knoxville. I was treated royally from the beginning to the end. I appreciated the friendliness and the professionalism. They are truly the “Best of the Best”.
1/27/2018
Troy F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Justin was great and kept me updated on the status of my repairs.the quality of repairs was excellent and I am very pleased
1/20/2018
Victor B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great working team.. Jim Davis was great to work with..
1/20/2018
Patricia G. VERIFIED CUSTOMER
Vehicle Make : Honda
I am extremely pleased with my car. The service was exceptional and efficient. Outstanding overall. Thank you!
1/20/2018
Denver F. VERIFIED CUSTOMER
Vehicle Make : Maserati
Great customer service. Updates were frequent and accurate. Will use again if needed.
1/18/2018
Bob E. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Was very pleased with the way Tim Harris handled everything.
1/5/2018
Daniel C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thank you to the Mercedes team of Mechanics. I picked it up at about 11 o’clock and immediately drove it eight hours straight had no issues with the motor or any of the mechanisms it all ran great look forward to continue service from Mercedes team in Kentucky Knoxville Kentucky were great the mechanics of geniuses and Tim and Yolanda did a great job taking care of me as I work through this issue with my RV thank you very much
12/17/2017
David S. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Mr. Tim Harris was very nice to deal with, and very helpful. Justin was wonderful too. :) They both (along with Yolanda), took good care of me. Justin even helped me transfer my stuff from the rental car to my car. He was very sweet. I appreciate how nice they were to me. That meant a lot.