Prompt service, knowledgeable and courteous staff, quality work.
4/30/2018
Steffon R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Beautifuljob. 110% satisfied. Workmanship incredible. I like to give special thanks to my advisor Tim Harris. He was very professional and knowlegeable about my repair. Kept me informed on the status of the repair and was a pleasant to work with. My experience with Mercedes Benz of Knoxville was phenominal. Great job. Great team. Respectfully, SCR.
4/20/2018
Carol W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Loved everything!
4/20/2018
Shannon C. VERIFIED CUSTOMER
Vehicle Make : BMW
I have to take back to finish repair.
4/20/2018
Sonya P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Fantastic service!!!! My GLA 250 was repaired to perfection.
4/19/2018
Sarah H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work was timely and great. Fantastic customer service, from the receptionist to everyone who handled paoerwork. I will definitely be returning for any car care.
4/18/2018
Charlotte F. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The staff at Mercedes-Benz of Knoxville was wonderful to work with at every level of service! Treated us like we were their only customer, and a very important one at that!
4/18/2018
Christopher C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Car was as expected!
4/18/2018
B.d. M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I have never had a bad experience with Mercedes of Knoxville.
4/13/2018
Bruce H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Extremely pleased with the service
And the fast turnaround in fixing my car.
Looks brand new.
Thanks again for all your help in keeping
me updated on the progress of my car.
Everyone was very kind to deal with.
Thanks again,
Bruce H
4/6/2018
Shanda E. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very nice work!!!
3/30/2018
Brett H. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks. Great job and friendly staff.
3/30/2018
Alicia A. VERIFIED CUSTOMER
Vehicle Make : Kia
The customer service was excellent . I knew every step of the way what was happening with my car. It helped my schedule to be informed about timing and any delays
3/26/2018
Susan S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Tim Harris did a great job throughout the repair process. Very communicative and responsive. A pleasure to work with. Repairs look good.
3/23/2018
Shelby T. VERIFIED CUSTOMER
Vehicle Make : Nissan
The rental car wasn't returned as promised. However the car repairs look fine. Great job of cleaning the car before I picked it up.
3/21/2018
Russell E. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great staff great work clean the car up nice when you pick it up
3/20/2018
Michael T. VERIFIED CUSTOMER
Vehicle Make : Volvo
Tim was very kind during the repair process of my vehicle. I felt Mr. Harris was fair and honest to work with which gave me peace of mind regarding the quality of work carried out by Mercedes of Knoxville. This being my first experience with Mercedes of Knoxville has left a positive lasting impression that I definitely will take into consideration during my next vehicle purchase. Furthermore I would gladly recommend your business to anyone. Thank you to your team for helping me.
3/10/2018
Julia H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Tim did a great job on keeping me informed on my car’s repairs. He was very professional and making sure that the service I received was great. Will
Be sure and tell my friends about the great job Mercedes did on repairing my car. Very satisfied!