Only "hiccup" involved paperwork with the rental company that was providing a rental which my car was being repaired. There seemed to be some communication issue between the collision-repair office and the Enterprise office.
11/17/2015
Susan R. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was so nice. Car was so clean inside and out. Beautiful work on paint job. Experience excellent.
11/17/2015
Kathy S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for the prompt, skilled, professional service provided for my vehicle.
11/15/2015
Gloria S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The body shop, which I have used 5 times this year, is the best! I have always been treated with respect and the people are very courteous as well. My vehicles have always looked amazing when they are through! This is the only body shop I will use! Thank you!!
11/7/2015
Cynthia G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
This was the second time I've been there for body repairs. I asked both times that you touch up a small place on the driver door since you already had the paint. It wasn't done either time.
10/23/2015
James &. VERIFIED CUSTOMER
Vehicle Make : Honda
As of first day having it back, it looked really good. Very surprised it turned out that good. Thanks
10/6/2015
**** And. VERIFIED CUSTOMER
Vehicle Make : GMC
Great work- enjoyed the text updates
9/25/2015
**** C. VERIFIED CUSTOMER
Vehicle Make : Buick
You came highly recommended from my insurance agent. I would've never considered taking my car there for bodywork repair. I'm very happy with the results and the professionalism in every way. I will recommend you anytime to anyone although I hope I don't have another accident!
9/22/2015
William K. VERIFIED CUSTOMER
Vehicle Make : Honda
Communication broke down near the end of the process.
9/8/2015
John-m Z. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Superb service from all Knoxville Mercedes personnel I dealt with
8/21/2015
Robert M. VERIFIED CUSTOMER
Vehicle Make : Ford
The man we dealt with was super nice and professional. The car looks fabulous- terrific job matching the paint! Nice to get updates on progress. Superb results- thanks! Karen Martin
8/20/2015
Lawrence B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Good job
8/19/2015
James F. VERIFIED CUSTOMER
Vehicle Make : Lexus
There are oil hand prints all over the newly installed roof, rubber chunks in the back. And the roof is leaking water as well. The outside looks great but inside is unacceptable.
8/17/2015
Michael F. VERIFIED CUSTOMER
Vehicle Make : BMW
Outstanding service
8/16/2015
David B. VERIFIED CUSTOMER
Vehicle Make : Honda
Very courteous and professional service
8/8/2015
William S. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Everyone was friendly and helpful. Great service and excellent repair work.
8/8/2015
Deanie B. VERIFIED CUSTOMER
Vehicle Make : Honda
My production supervisor was Jim Davis and I couldn't have asked for a more pleasant and professional person to work with. He was wonderful! Great job!! Thanks for everything, to everyone, who helped with the repair of my SUV.
7/31/2015
Robert P. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very helpful and made it easy on me. Your staff was very nice to deal with and just took care of things.
7/31/2015
Audrey C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I was called to pick up my Mercedes, paid, keys exchanged go out to my car which is supposedly "completely finished", and the whole chrome door panel was missing. I had to wait while they actually completed the repair. I was quoted a week time frame for completion, it took 3 days longer - and I was only told it was going to be longer after I called to check on my GLK the day before the scheduled pick up. No one called me. The receptionist was on her cell phone when I entered the lobby, I waited to be helped while she finished her conversation.