Thank you for the consistent updates and rapid repair.
7/17/2016
Brandon R. VERIFIED CUSTOMER
Vehicle Make : Scion
I emailed Tim Harris with the details
7/15/2016
Joe &. VERIFIED CUSTOMER
Vehicle Make : Ford
From the appraisal process to the completion of the work and return the vehicle to me everything was handled professionally. I was informed of the repairs are required, the steps will be taken to complete the work and the timeframe required to complete the work. When I arrived to pick up vehicle the work was completed and the timeframe I was given and was done professionally. I couldn't be happier with the service I received at your dealership. Thank you
7/11/2016
Sanford L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellant customer service! 5 Star!!!!
7/8/2016
Philip G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great job excellent people
7/8/2016
David C. VERIFIED CUSTOMER
Vehicle Make : BMW
The employees were great!
7/8/2016
Shirley A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Daniel was very helpful in explaining a problem in a headlight order from MB in Germany. It took longer for repairs than I thought it should have been but because of problem with ordering numbers the waiting time was long. Tim, Justin and Yolanda are very efficient and helpful also.
A well run shop. Thanks to all. Shirley A
6/30/2016
Richard C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
As always the MB store in Knoxville met my expectations and did a superb job in repairing my car
6/17/2016
Richard L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The parts of thr vehicle that were repaired looked like a new vehicle. That is the most one can expect
6/15/2016
Cecile C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Best service I've experienced. Justin was just great. And very helpful.
6/13/2016
Jon H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Body work was done well. Still working on getting the trunk release to work properly. It was working fine when we left the car with you.
6/13/2016
Emelia B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The people in the body shop were helpful and extremely professional. They were always polite and answered all my questions.
6/11/2016
Ann M. VERIFIED CUSTOMER
Vehicle Make : Audi
This is the second time that I have used your service. I have been happy with the work and all aspects of your service. Great people-I trust Justin, he is very professional and competent.
6/9/2016
Ellen F. VERIFIED CUSTOMER
Vehicle Make : Lexus
The employees are very knowledgeable and very pleasant to work with.
5/27/2016
Andrew M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Tim is fantastic.
5/25/2016
Joesph S. VERIFIED CUSTOMER
Vehicle Make : Mazda
These guys did the impossible, my Miata was flawless untillnanhail storm in sevierville, they repaired it without breaking the paint and it looks as if it has never been damaged. Great folks to work with. I would never go anywhere else
5/19/2016
Jessica L. VERIFIED CUSTOMER
Vehicle Make : Scion
Everyone was incredibly nice and Tim Harris made sure I was taken care of. I would definitely use them again!
5/7/2016
Jackie M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
As always superior service.
5/5/2016
Lisa &. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Super fast and friendly service. Great place!
4/13/2016
Laureen L. VERIFIED CUSTOMER
Vehicle Make : Ford
I was told Mercedes Benz of Knoxville had a great body shop and I was completely satisfied with my service. Jim stayed in constant contact with me during the entire process, I could not have asked for better service.