Tim and the team did a great job with our vehicle. We are very pleased and will continue to use this shop in the future.
Mark Farley
1/28/2017
David B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Jim Davis was great!
1/27/2017
Larry S. VERIFIED CUSTOMER
Vehicle Make : Kia
They did a great job and kept me updated everyday.I really appreciated the whole process for the way it happened.
1/21/2017
Rebecca R. VERIFIED CUSTOMER
Vehicle Make : Honda
They did a great job repairing my vehicle and keeping in contact with me
1/21/2017
Kristi S. VERIFIED CUSTOMER
Vehicle Make : Smart
I appreciate everything. The staff is very informative and top notch. Very pleased with their work.
1/19/2017
Brian M. VERIFIED CUSTOMER
Vehicle Make : Buick
The work done was outstanding, we should've brought our vehicle to them to begin with!
1/18/2017
Jack E. VERIFIED CUSTOMER
Vehicle Make : Acura
Good communications via text.
1/17/2017
Suzanne C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Appreciate all the updates. Very professional repair shop!
1/14/2017
Carla F. VERIFIED CUSTOMER
Vehicle Make : GMC
Love the text updates!
1/13/2017
Joann L. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was kept updated throughout the entire repair on everything - estimated time of completion, unforeseen costs, etc. I never had to call to ask about my car since I was updated almost daily via text message. When I picked up my car, it looked almost the same as the day I bought it. I was very satisfied with the Mercedes repair shop and would certainly take my car there again if any body work needs to be done.
1/12/2017
Setu K. VERIFIED CUSTOMER
Vehicle Make : Nissan
. thay fix my car properly and professionally... thay did awesome job ... thanks mr jim to help me out ????????????
1/9/2017
Bob J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looked great. MK kept me updated throughout the process. They set up my rental. Will definitely use them again.
1/9/2017
Megan B. VERIFIED CUSTOMER
Vehicle Make : Honda
Tim was an excellent representative and made the process so easy for me.
1/6/2017
David D. VERIFIED CUSTOMER
Vehicle Make : Honda
The communication updates through SMS text, the carwise website and the phone calls from Jim were excellent. I've never had that level of communication from a repair establishment. I felt like your team went "beyond the call" to take care of me and look out for the little things.
12/31/2016
Mary Z. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Ok
12/30/2016
Zachary W. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer service was wonderful.
12/24/2016
David S. VERIFIED CUSTOMER
Vehicle Make : Land Rover
The people in the collision center are terrific! We had to wait just a bit for our car to be cleaned up. They kept us entertained and made us feel so comfortable there. I truly believe that this is the best place in Knoxville if you need your car fixed. They did an amazing job and my car looked great! The people there are just wonderful. My husband and I both talked about how nice everyone was there. The beautiful sweet young lady there at the desk at the collision center...the guys that work there...the manager of yhe collision center...just everyone...made us feel so welcome there. We can't say enough nice things about them. :) please tell them how appreciated they all are. Sincerely, David and Carol Sublett
12/24/2016
Kerrie H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great communication while repair was being done. Great customer service.