From the moment we walked in when Cheryl greeted us To Bob Mason's spending time with us over the estimate, The constant updates, to addressing our concerns at the end and fixing it it was a fantastic experience. We were very impressed and we thank you.
Sincerely
Mr. and Mrs. David R ****
7/16/2015
Gilford C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job. Would be good to text a confirmation on day before (or day of) delivery. Great job working with insurer to avoid vehicle being unnessecarily totaled. DEEPLY APPRECIATED. Looks better than it was when I bought it. And drives very well so far
7/12/2015
Robert H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Tremendous communication. First class work performance, and I really appreciated the "play by play" pictures of the progression of the job.
7/11/2015
Alicia O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Randy and Cheryl were very friendly and competent. Randy fixed my car quickly and kept me updated on the progress of the repair. I would definitely recommend Royal Collision to others.
7/10/2015
William C. VERIFIED CUSTOMER
Vehicle Make : BMW
Fantastic job. Great communication. Above and beyond even cleaning my car inside and out.
7/10/2015
Abigail P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent customer service and repair speed.
7/8/2015
Deborah P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional and a great job.
7/8/2015
Norman B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Well done you have a. 10 in .with the Braxton.thank you.
7/2/2015
Sharmeka W. VERIFIED CUSTOMER
Vehicle Make : Nissan
I am very pleased with the timeliness, precision and professionalism exhibited by the rep taking care of my car. Royal obviously takes pride in their customers and goes above and beyond to guarantee satisfaction.
7/1/2015
Jay David. VERIFIED CUSTOMER
Vehicle Make : Toyota
Looks great!
6/26/2015
Jamie R. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was extremely nice. I appreciate always knowing what was going on with my van through out the process. And it took them no time! Than u!
6/26/2015
Adam S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Amazing job
6/26/2015
Peggy M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good work and very nice staff.
6/25/2015
William J. VERIFIED CUSTOMER
Vehicle Make : Mazda
The car looks great!
6/23/2015
Christine H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks for the up dates and progress of the repairs.
6/23/2015
Rachel W. VERIFIED CUSTOMER
Vehicle Make : Honda
I totally do not like all the texts!
Other than that, the people were very friendly. My car looks great!
6/22/2015
Hn Stella. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate how they kept me up to date on my repairs and the final product is outstanding. Thank you!
6/19/2015
Leslie D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Always a great experience from start to finish with Royal.
6/19/2015
Glen M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The work was excellent but also the service was friendly and personable. Royal honored that we had just bought the veheicle and took care of the problem. Integrety is really missing in so many businesses but Royal stepped up to the plate. Thank you for having that integrety and such a good repair.
Glen and Janna ****
6/19/2015
Marion . VERIFIED CUSTOMER
Vehicle Make : Subaru
I had an accident on the way to work, around 6:50 a.m. I had an estimate & I was
Able to drop off on the next business day. It was finished as planned and looks like a new car. Very satisfied and would go straight there again. Hope there is no next time though.
Jeanne H.