Love the texting! Kept me informed and was so helpful.
3/10/2016
Rohn P. VERIFIED CUSTOMER
Vehicle Make : Audi
Really appreciated the daily update. And friendly service.
3/5/2016
Charmaygne S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated the regular communication by email and phone. Everyone that I came in to contact with was pleasant and professional.
3/4/2016
Hubert K. VERIFIED CUSTOMER
Vehicle Make : Lexus
RA I have always been happy with the service that I received from the personnel always courteous and competent I will continue to use that service sincerely Dr Hubert
2/27/2016
Curtis T. VERIFIED CUSTOMER
Vehicle Make : Ford
I want to compliment Randy Wright. He gave me an estimate within just a few minutes . The job was completed within tee dad from start to finish. He is a true professional. Thanks for a job well done!
2/27/2016
Anna M. VERIFIED CUSTOMER
Vehicle Make : Toyota
You all did a great job communicating with me and my car looks FANTASTIC. Better than new. Thanks also for washing and vacuuming it. That is a nice extra touch that is just great customer service.
I also really loved interacting both with the administrative woman at the front desk and Bob, the man responsible for keeping track of my car while it was being repaired. Thank you!
2/27/2016
Robin R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Randy &Cheryl were awesome ,
they kept me updated every step of the way and were very kind about the whole situation!!!! Great group
2/25/2016
David G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Wonderful job. The people there were amazing.
2/25/2016
Bynetta W. VERIFIED CUSTOMER
Vehicle Make : Honda
A good experience. They kept me informed about the progress of the repairs.
2/25/2016
Douglas A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Greg Cauley and everyone at Royal were extremely nice and GREAT to deal with - I was kept informed on the process of my vehicle every step of the way.
2/24/2016
James W. VERIFIED CUSTOMER
Vehicle Make : Jeep
We really appreciated the text updates as you were getting the job done. It is easier to know what is going on without trying to call in and catch the right person who can help.
2/23/2016
Saderia C. VERIFIED CUSTOMER
Vehicle Make : Saturn
I am glad that I chose Royal to repair my vehicle and great customer service.
2/23/2016
Teressa M. VERIFIED CUSTOMER
Vehicle Make : Ford
I was totally surprised at the constant communication from the Royal Collision.The staff was very pleasant and professional.As for the job done on my vehicle I feel that it was a great job and I'd like to say thank you.
2/23/2016
Abdul S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job
2/20/2016
Shawn F. VERIFIED CUSTOMER
Vehicle Make : Honda
Friendly and helpful staff. Repairs were done in a timely manner. Car looks great.
2/20/2016
Brandon Braxton. VERIFIED CUSTOMER
Vehicle Make : Nissan
I just want to say thank you to your team for not only repairing my 2009 Altima (aka Shadow the Hedgehog) but also for your excellent communication and customer service. I always knew what was going on with the repairs and that's a testament to your excellent service!
2/18/2016
Michelle H. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent job! The text updates never left me wondering how things were going.
2/18/2016
Janice M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Every thing wet well, they are very perfectly groups of people
2/16/2016
Cheryl G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Royal Collision did an awesome job repairing my vehicle. Not only was it a job well done,but it was done in a timely manner. I knew what was going on every step of the way.
2/15/2016
Andre F. VERIFIED CUSTOMER
Vehicle Make : Ford
Randy Wright was a superior customer service representative. He was thorough, polite and provided excellent customer service.