Serious, professional, great customer service and wonderful communications.
4/2/2016
Roger H. VERIFIED CUSTOMER
Vehicle Make : BMW
Thanks. You guys are great.
4/2/2016
Joseph D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I loved your professionalism, courtesy and thoughtfulness. I thank you for your daily progress reports. I would gladly recommend Royal to family and friends
4/1/2016
Robbin C. VERIFIED CUSTOMER
Vehicle Make : Nissan
A seamless transaction
Will refer others
Thanks
4/1/2016
Kathy K. VERIFIED CUSTOMER
Vehicle Make : Jeep
They are great people to work with. I also appreciate the clean up of my car.it was a nice surprise.
3/30/2016
Beth E. VERIFIED CUSTOMER
Vehicle Make : BMW
I will certainly recommend Royal!!!! I just don't want to see you again any time soon!!!!
3/24/2016
Darryl L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The promised time / estimated completion date changed a myriad of times. Slightly frustrating when that time is delayed by weeks.
3/24/2016
Blake H. VERIFIED CUSTOMER
Vehicle Make : GMC
Greg did a great job communicating before and during the repair process.
3/23/2016
Alison D. VERIFIED CUSTOMER
Vehicle Make : Honda
I was glad to have updates. The paint job was perfect. And it was really nice to find out that my car has gotten a bath before being returned to me.
3/22/2016
Joseph B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The outside of my car looked great- but so did the inside! What a pleasant surprise. I am more than satisfied with their service. Hats off to Cheryl and Greg.
3/19/2016
Trupti K. VERIFIED CUSTOMER
Vehicle Make : Nissan
There are two three different color spots on the front. Also, i have called them two three times to let me know before 3pm whether i am getting my car today or not bze i am going out of the city however they did not tell me sure. I was driving to DC and got a message at 4 that my car is ready. i had to drive back to get my car and return rental. I was half of the way on Dc.
3/19/2016
Demetrius H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thanks for the best customer service.
3/18/2016
Lonette O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was treated like Royalty! Mr. Bob Mason, Cheryl, the workers, the service, and the atmosphere was blessed. I'll be recommending this company. Thank you again for the care, quality, professionalism, and kindness that was shown to me and my family! God bless!
Mrs. Lonette Ott and family
3/18/2016
Roy M. VERIFIED CUSTOMER
Vehicle Make : Ford
They did a great job repairing my truck again. Looks like new. I make sure to recommend everyone to Royal.
3/17/2016
Shulamit D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Will recommend services to anyone.
3/17/2016
Christopher W. VERIFIED CUSTOMER
Vehicle Make : GMC
you delivered my vehicle early in spite of me getting it to you later than agreed, the repair looks great, i will definitely continue to use Royal Body
3/15/2016
Barbara F. VERIFIED CUSTOMER
Vehicle Make : Jeep
I can't thank you enough for the great experience I had with Royal. You kept me in touch on how the procress on my car. Very professional and I thank you
3/12/2016
Delroy M. VERIFIED CUSTOMER
Vehicle Make : Toyota
When I pick up my car I notice a new scratch on the hood my wife and I show it to the agent he didn't care I told him to bring the pictures that he took of the car when I dropped it off he was so piss he came back with just the paper work. At this time I was in a rush to go back to work so instead of arguing with guy my wife and I let. So no am no happy.
3/11/2016
Hung Duy. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job.
Thanks
3/11/2016
Brian C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I'm extremely satisfied with the repair of my HHR and your staff was very helpful and friendly.