I will refer you to everyone. So kind and polite. Went above and beyond to be accommodating. Even vacuummed and washed my car for pick up.
9/28/2016
Barbara H. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciate them letting me know day by day as work was being done.
9/24/2016
Katherine S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very nice, prompt, quality service!
9/22/2016
Richard S. VERIFIED CUSTOMER
Vehicle Make : Suzuki
Great Job
9/22/2016
Pam R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car was beautiful and clean to boot. And I was kept up to date on progress with texts.
9/21/2016
Jack B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Just great!
9/16/2016
William Z. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service! Randy is very nice, thank you!
9/16/2016
Patrick P. VERIFIED CUSTOMER
Vehicle Make : Honda
The text communications are appreciated. The workmanship looks fantastic!
9/15/2016
Bruce W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Loved the text updates. And the repair looks great.
9/10/2016
Tarsha A. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looks amazing, but it was somewhat inconvenient having a rental car for such a long time. Thank you for taking the time to ensure the car was repaired correctly.
9/3/2016
Vasiliki G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thanks for your constant updates and quick service.
9/1/2016
Lora J. VERIFIED CUSTOMER
Vehicle Make : Scion
I was blown away w the amazing customer service. The last time I had minor repair I took it to the dealer. This was an astronomically better experience!! Special shout outs to Randy (his excellent service made up my decision not to go to the dealer) and Cheryl at the front desk. Wonderful partnership w enterprise for my rental and Allstate for my coverage. You all made it SO easy!! Except for the part where an uninsured motorist rear ended me, this was a fabulous experience from start to finish. I hope you will pass along my praise to all involved.
9/1/2016
Laura G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Seamless, easy process. Great customer service.
8/30/2016
Laura P. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for everything. The car looks great.
8/29/2016
Lecia M. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car was clean,repaired, and ready when promised. I was kept information of the progress. The repairs were explained and met my approval.
8/27/2016
Vicky B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
First-rate service was provided from start to finish! The staff was very informative and provided status updates every step of the way. They were very attentive and responsive and made me feel if I were their only customer! Quality and superb attention to detail with the repairs to the vehicle. The car looks completely brand new as if there was never any damage. Car rides smoothly and no steering or alignment issues. I am EXTREMELY pleased with the quality workmanship and outstanding customer service. Thanks to each and every person for turning an inconvenience into an opportunity to a great experience!
Vicki D. Barnes
8/20/2016
Billy B. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Great friendly service very fast turnaround thanks
8/19/2016
Maritza R. VERIFIED CUSTOMER
Vehicle Make : Toyota
The experience was wonderful and the service was great. The work they did on the car was amazing and it looks just like new. I'm completely satisfied with the whole experience.
8/19/2016
Michael M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Every time I have had to have body work fine on a car I choose Royal. The service is impeccable, the work is excellent, and the lines of communication are always open. I really appreciate the daily text reports on the status of the work. Kudos to Royal.