I would have appreciated if I was told the headlights would be different from repair. I would have had the other one cleaned or replaced to match. Now my car looks awkward with non matching headlights.
10/14/2017
Ursule E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for fixing my baby! :)
10/14/2017
Crystal N. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The service was very professional and very informative, I was informed every step of the way about the status of my car. Randy and the staff at Royal collision were great.
10/13/2017
Cindy Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service. Cheryl, bob and lee thank you
10/12/2017
Lori W. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent job! Techs went above & beyond.
10/12/2017
Janet H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was very friendly and the work was done speedily.
10/11/2017
Brenda M. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job...looks like a new vehicle!
10/6/2017
Martha M. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer service is top-notch from Cheryl at the front desk to Randy the repair overseer. The car was pristine upon picking it up. Thanks for the experience.
10/6/2017
Frooinda C. VERIFIED CUSTOMER
Vehicle Make : Acura
Amazing customer service from my initial call to request an estimate to picking up my beautifully repaired car! I loved getting the email updates and friendly staff! Will definitely recommend:-)
10/4/2017
Andrew W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Royal makes the whole repair process painless! Cheryl at the front desk is just wonderful, so helpful, pleasant and knowledgeable. We have used Royal for several repairs, each time we have been so pleased with how we and our vehicle was treated! Thank you!
10/3/2017
Stanley P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Bob Mason is the best!!!
9/29/2017
Frank B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job, great customer service.
9/26/2017
Susan C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You were absolutely fantastic! I can't imagine better, more professional, and caring service! Thank you so much!!
9/23/2017
Robert V. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Originally told it would take **** week; ultimately took a month.
9/22/2017
Samantha B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Car looks great. Very easy interactions with all staff at Royal. I really appreciated being able to get text message updates.
9/20/2017
Susan F. VERIFIED CUSTOMER
Vehicle Make : Toyota
My experience with Royal was quality from the first minute to the last. We'll done!!!
9/19/2017
Wayne C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Always do well.
9/15/2017
Michelle R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Extremely satisfied!!!
9/14/2017
Norm H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks for delivering when promised
9/13/2017
Amy P. VERIFIED CUSTOMER
Vehicle Make : Honda
You did an amazing job! Looks perfect! Thank you so much!