I went to Autobody Dimensions based on the recommendation of my mechanics. The technicians were courteous and the office manager coordinated the claims process better than my insurance company. The repairs were done before the tech had estimated. I went to pick up my car 10:30pm and it wouldn't start. I had called for auto assistance when I noticed someone in an Autobody Dimensions jacket in the office. It was Charlie, the owner. He was very concerned about why the car wouldn't start[the repairs had been cosmetic]. He took a look at the engine and thought there was too much build-up around the battery connections. He gave my car a jump, waited with me until he thought the battery was charged and told me to come back the next day. Unfortunately, my schedule was too tight to come in during regular garage hours so Charlie texted one of his technicians [at 11pm] to have them come in earlier than ususal. Now in the daylight, Charlie and the techs took a look at the engine and determined the build-up was the problem. They cleaned the terminals and clamps. Charlie let me know that if the car didn't start again, to call up and someone from the garage would give me a jump so that I could take the car to my mechanic. I was very pleased with car repair, very impressed by the service I received afterwards, and very grateful that Charlie had decided to work late that night.
2/11/2017
Audrey Q. VERIFIED CUSTOMER
Vehicle Make : BMW
Very curteous team of professionals and my rep Tory was very professional and most helpful. Great atmosphere and the was a very seamless process. Thank you for repairing my vehicle!!
1/10/2017
Andrea E. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
You are always the best! Thank you
1/5/2017
Susan W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have never had such a pleasant experience with "car" people as I had at Autobody Dimensions. Everybody was so friendly and thorough. They even finished my work early. I highly recommend them!
1/3/2017
Gary R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Quality work and fast
12/23/2016
Joshua M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Complete satisfaction.
Thanks!
12/21/2016
Edward H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great! Thank you
12/20/2016
**** C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
When we first picked up the car, one headlight and turn signal were not functioning. We brought it back to the Bethesda shop and it was fixed in five minutes. Car looks great, thanks!
12/17/2016
Marian G. VERIFIED CUSTOMER
Vehicle Make : Honda
You did exactly what you said you would do.
You kept me informed of your progress.
You did everything thoroughly and
completely. Your work was of the highest
quality. You completed it on time. Everyone I dealt with was
friendly and helpful. Thank you!
12/7/2016
John Rommel. VERIFIED CUSTOMER
Vehicle Make : Scion
Abdi was very friendly and genuine. I could tell he really cared about my interests and satisfaction. The team did a splendid job on the repair of my car as well. Thank you!
I do know that it was raining, but I feel that the only thing missing was a car wash for my car. Maybe I'm just lazy, but I feel like it would help me realize and appreciate the attention to detail in restoring my car.
Thank you very much Auto Body Dimensions!
Rommel
12/2/2016
Aa Lance. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for making this an easy and painless experience for us. We are extremely grateful for the fast turnaround in getting our car repaired and back on the road. Especially when we didn't have car rental reimbursement coverage on our insurance policy. You took our request to heart and we appreciate everything that you guys have done for us. Thank you!!! Thank you!!!
Lance & Solly Ortega
11/11/2016
Kim D. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great customer service all around!! I was kept in the loop at every step and my car was in pristine condition when picked up which was huge!! Will recommend to friends, family & co-workers!!
11/11/2016
Janalee R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
So pleased with the level of service. Thank you.
11/5/2016
Paula S. VERIFIED CUSTOMER
Vehicle Make : Honda
Tory kept me apprised of the status and was very good about getting back to me. Overall, the experience was very good
11/2/2016
Margaret W. VERIFIED CUSTOMER
Vehicle Make : Honda
The 2-day turnaround on our bumper repair and painting was truly impressive!!!!
10/28/2016
Elizabeth G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The whole experience was very smooth and professional. Autobody Dimensions kept me updated on the repair process. They finished the repairs and delivered my car ahead of the promised time. The car looks and runs beautifully. I would highly recommend Autobody Dimensions as an expert, professional company. Great job!
10/25/2016
Ingrid P. VERIFIED CUSTOMER
Vehicle Make : Lexus
Operations manager Abdi Barre was phenomenal! His level of care and concern under such an unfortunate circumstance was astonishing! He definitely made my stressful situation less aggravating. Thank you so much Abdi :)
10/14/2016
Kimberly M. VERIFIED CUSTOMER
Vehicle Make : Toyota
This Autobody shop is first class all the way with the not only auto service but customer service as well. Tory and Sharon were a pleasure to work with.