Your team kept informed even with poor supply chain.
4/22/2022
Kathleen V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Completely satisfied with the overall experience! Customer service was excellent, work performed was by far the best! Very happy with this business!
3/12/2022
Charles R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent work, completed in a timely manner. Highly recommend using Gate City Collision.
3/12/2022
Nicole O. VERIFIED CUSTOMER
Vehicle Make : Nissan
I feel like I’m in a new car! Thank you!
3/5/2022
Ian David. VERIFIED CUSTOMER
Vehicle Make : Subaru
While the repairs took 3+ months, the car drives great and there's no sign of the damage. Nice work.
12/10/2021
Niranjan T. VERIFIED CUSTOMER
Vehicle Make : Acura
Repair plan was deviated from and never informed me. Only when I went to pick up the vehicle, I came to know that the lift gate was repaired instead of replaced. This was done to reduce the cost for the insurance company not for the integrity of the vehicle. Right course of action was to replace the lift gate. On top of it, There is still work pending parts acquisition. No clue when this will be done. Although the company is paid. Not happy at all.
12/1/2021
Michael B. VERIFIED CUSTOMER
Vehicle Make : Buick
The car was so clean inside and out
11/16/2021
Kathi H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Repair done looks awesome! Also thank you for cleaning the inside of the car. I am very pleased.
11/13/2021
Sharon O. VERIFIED CUSTOMER
Vehicle Make : Audi
The team at Gate City was so helpful. They communicated with Enterprise for my rental, my insurance company for updates, and communicated with me. Highly recommend them.
11/4/2021
Dmitrii G. VERIFIED CUSTOMER
Vehicle Make : Acura
Everything is OK!
10/10/2021
Cheyenne B. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did a great job on the repair and I’m glad they were able to do it for us!
8/21/2021
John H. VERIFIED CUSTOMER
Vehicle Make : Audi
Gate City Collision Merrimack did a wonderful repair job. Employees were courteous, efficient, and kept us up to date with on repair status and completion timeline. Unfortunately, I have had to return a few times and they have never disappointed. Highly recommend this company
8/19/2021
Megan H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The process of getting my vehicle fixed after my accident was incredibly smooth. Gate City worked with my insurance company as well as the rental car company to get the job done with very little involvement from me. They communicated via text every day to keep me updated on where my car was in the process. Thank you for taking a great deal of stress out of a stressful situation.
8/2/2021
Lisa F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone at Gate City Collison was very helpful and professional, by keeping me informed and making sure my car was done right!
7/30/2021
An Douglas. VERIFIED CUSTOMER
Vehicle Make : Acura
Great and Friendly staff. Very helpful with
Enterprise Rental Car assistance.
Excellent job in all areas
Well Done 7 stars ??
7/15/2021
Robert K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work and got it back ahead of schedule. Team was very helpful!
6/13/2021
Marlene B. VERIFIED CUSTOMER
Vehicle Make : Lexus
The entire staff was so helpful and friendly. I was kept up to date throughout the entire process!
6/9/2021
Ross C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience, I would have cleaned the car better if I knew you were going to go above and beyond my expectations, thank you so much!!