At first glance the repair looked ok (it was raining and it was difficult to determine). After a second, closer look, the repair was not ok as first thought. I will be returning and I hope the wrongs will be made right. I have reached out to my insurance company (USAA) to discuss the way forward and future options. The interior of my my trunk was haphazardly put together. Parts were missing, loose and not in alignment. The back-up camera position is off from its original view. The trunk itself is out of alignment with the latch. The lower lip of the trunk seems a bit closer than normal. A piece of 2x4 was left in the trunk (I can only imagine what it was used for). Hopefully I can get a better look tomorrow to identify any other issues. Not satisfied.
10/26/2018
Rhonda S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great communication from Adam. Very professional service. I’m happy with my vehicle.
10/26/2018
Jamie G. VERIFIED CUSTOMER
Vehicle Make : Ford
James was a very big help and super thorough! I was sent messages and updates which was great. The ladies at the front were super nice and helpful as well. Great experience will definitely recommend to a friend. Thank you so much for cleaning my car! It was a mess (I have 2 small children) and had no idea when I dropped it off that you all would vacuum and wipe down my car. What a great surprise! I’m sorry there was so much stuff everywhere! Thank you again for a most pleasant experience:)
10/25/2018
Candra H. VERIFIED CUSTOMER
Vehicle Make : Honda
Vehicle looks great! I can not detect damage was ever done to the vehicle. Thank you.
10/24/2018
Eugene B. VERIFIED CUSTOMER
Vehicle Make : GMC
Very good Fastenal job
10/20/2018
Terrill F. VERIFIED CUSTOMER
Vehicle Make : Lexus
James was awesome and I am completely satisfied with the results of my car .
10/19/2018
Michael D. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Your customer service personnel are very helpful and personable. You guys always do good work. I recommend your shop to everyone I know that needs body work. I’ve used you guys before and always have had a great experience. Though I hope to never have to see you guys again (hope I have no more accidents or incidents). ???? Keep doing great things. Thanks, Adriane D.
10/19/2018
Harold Shenna. VERIFIED CUSTOMER
Vehicle Make : Lexus
Awesome great turn around time very professional Mr Adam
10/18/2018
Mamie M. VERIFIED CUSTOMER
Vehicle Make : Acura
The staff were nice and polite. Answered all my questions. Yes I would recommend Complete Auto Body to a friend. Great work.
10/13/2018
Deidre N. VERIFIED CUSTOMER
Vehicle Make : Nissan
My Rogue looks amazing. I would have never known it was in an accident!
10/13/2018
Andrine N. VERIFIED CUSTOMER
Vehicle Make : Subaru
They kept me informed. They let me know when parts were arriving late so I could keep my car until parts arrived. The finished work was on time and looked great.
10/11/2018
Keith M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Quick and great work always. Customer service is amazing.
10/11/2018
Deborah C. VERIFIED CUSTOMER
Vehicle Make : Honda
Outstanding customer service. I would highly recommend your company for auto repair.
10/10/2018
Tyrone J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This is my second time bringing a vehicle to complete auto and always had a great experience.
10/4/2018
Terry R. VERIFIED CUSTOMER
Vehicle Make : Honda
Complete Auto Body did a great good with updating me step by step with my car. Also, the overall customer service was great! Not to mention my car looks GREAT!!!
10/2/2018
Akeia W. VERIFIED CUSTOMER
Vehicle Make : Dodge
My experience with Complete Auto Body was awesome. My rep I believe his name was Alex was amazing. He kept me up to date on my vehicle, he checked on my vehicle after I picked it up. He was awesome (sorry for the life of me I can’t remember his name). I would definitely refer others. Thanks again for providing excellent customer service.
10/2/2018
Felicia E. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate the staff's patience with explaining the processes with auto repair utilizing insurance companies.
10/2/2018
Dn Sheila. VERIFIED CUSTOMER
Vehicle Make : Honda
You folks are awesome. Thanks for the great customer service and professional work.
9/29/2018
Winston T. VERIFIED CUSTOMER
Vehicle Make : Buick
My technician and the ladies at the front desk were very helpful and accommodating. Excellent job all around!