The alignment of the front bumper is not quite exactly where it needs to be. Also, the left turn signal was blown so I had to take apart the front end to put a new bulb in it the day I picked it up from you. When I took the bulb wiring harness apart there wasn't even a bulb in it.
2/27/2018
Eric W. VERIFIED CUSTOMER
Vehicle Make : Nissan
James was great in providing an explanation on what was required to be repaired during my estimate. Quickly repaired my Nissan without any disruption to my work schedule. Appreciate your outstanding customer service!
2/23/2018
Lacricha W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Adam was awesome!
2/22/2018
Mark M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything was well done, and the staff was very helpful.
2/16/2018
Toni S. VERIFIED CUSTOMER
Vehicle Make : Jaguar
This was my first time using this company. James was Professional and helpful. He was truly a Pleasure to work with. I will refer this company and James to my friends and family. Thanks
2/16/2018
Shontel J. VERIFIED CUSTOMER
Vehicle Make : Jeep
We have been to your establishment twice in 5 months. Of course, no one ever wants to visit a body shop but you guys are great. Excellent customer service! James is awesome at what he does as well as the reception staff. A little nice goes a long way...especially when you have car issues!
Thanks!
2/13/2018
**** J. VERIFIED CUSTOMER
Vehicle Make : BMW
Great job keeping me informed during the process.
2/9/2018
Kawana P. VERIFIED CUSTOMER
Vehicle Make : Toyota
James was awesome and very professional! Outstanding customer service provided by the entire staff!!!
2/8/2018
Joseph G. VERIFIED CUSTOMER
Vehicle Make : BMW
I would never take my car anywhere else for repairs, I can say from the front desk that cousmter services was excellent. Mr. James could haven’t have been any person that I’ve dealt with. He was always professional and if I called and he wasn’t available I received a call from when he was not handling other coustomer issues. Mr. James is nothing but a true professional and I would enjoy doing additional business with him if it’s required. He’s and outstanding person for the job he’s doing. I’m glad he’s part of the USAA team. My service was great.
2/7/2018
Barenda K. VERIFIED CUSTOMER
Vehicle Make : Toyota
James was excellent to work with. He kept me informed of the status of my vehicle and a just over all a pleasure to work with.
2/6/2018
Angelina M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
To the team at Complete Auto Body and Adam who exceeded my expectations and provided me with Gold Glove service in getting my car repairs completed. Thanks.
2/2/2018
Dawn G. VERIFIED CUSTOMER
Vehicle Make : Ford
Adam fantastic. However the front desk lady is the absolute pitts. Very rude never smiling never friendly. I had my car done in October and then back in January both times she was not friendly AT ALL. ITS NOT a good look. She was acting like she was prejudiced to be perfectly honest. I could have easily went to Clinton Auto Body which is by my house but Adam was phenomenal and the work looked great. So please send her to some customer service classes.
1/30/2018
Franklin F. VERIFIED CUSTOMER
Vehicle Make : Infiniti
James was very pleasant and professional!! Thanks James????
1/13/2018
Edward H. VERIFIED CUSTOMER
Vehicle Make : Ford
The representative assigned to me James is a top notch guy. Keep it up.
1/6/2018
Tysha G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The work and customer service was exceptional.
1/6/2018
Pearson B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service by the USAA Rep James. The work was done to my total satisfaction.
12/23/2017
Nadja B. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looked brand new! They even cleaned and polished the wheels and tires. I was very impressed.
12/18/2017
Travia A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Love you guy's thank you for always doing a good job and giving good customer service!
12/17/2017
Larry P. VERIFIED CUSTOMER
Vehicle Make : Jaguar
As usual every experience that I've had with complete auto body and James as my primary representative, I have never had to want or even needed to think if everything was done properly he has held my hand completely along the way and make sure everything was taken care of and if anything else had a reason, it was brought directly to my attention and taken care of. Again I thank you for all your services and look forward to doing more business with you all in this world bringing you more business as I have done in the past